Healthcare Coordinator Part Time

Company Description RefLyst AI empowers more than 20 businesses to optimize their sales performance through practical, data-driven artificial intelligence solutions. The company focuses on helping clients streamline processes, improve decision-making, and enhance customer engagement using tailored AI tools. By collaborating closely with diverse organizations, RefLyst AI translates complex analytics into clear actions that support growth and efficiency. Team members work in an agile, technology-forward environment that values innovation, accountability, and measurable impact.
Role Description The Healthcare Coordinator (Part Time) at RefLyst AI is a remote, contract role focused on supporting healthcare-related clients and projects. Day-to-day responsibilities include coordinating case management activities, organizing home care and healthcare service information, and maintaining accurate records across systems and tools. The role involves responding to client and patient inquiries, providing clear and professional communication, and ensuring a high standard of customer service. The Healthcare Coordinator collaborates with internal teams to align client needs with AI-powered solutions, monitors progress on assigned cases, and flags issues or risks to the appropriate stakeholders. This position requires consistent availability during agreed-upon hours and adherence to privacy, confidentiality, and compliance guidelines relevant to healthcare operations.
Qualifications
Strong case management and healthcare coordination skills, with experience tracking services, appointments, and outcomes.
Effective communication and customer service abilities, including clear written and verbal communication with clients, patients, and internal teams.
Knowledge of healthcare and home care environments, including basic understanding of patient support needs and service workflows.
Comfort with technology, including CRM or case management systems, cloud-based tools, and basic data entry and reporting.
High level of organization, attention to detail, and ability to manage multiple tasks and priorities in a remote setting.
Demonstrated reliability and professionalism in a part-time or contract capacity; prior experience in healthcare coordination or support roles is preferred.
Familiarity with privacy and confidentiality standards (e.g., HIPAA or similar) is beneficial.
Relevant education or training in healthcare administration, social services, or a related field is advantageous but not required.
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Work arrangement
Yes