pet food technology sales

The Technical Sales Director leads Famsun’s global technical sales effort for Tier 1 pet food customers, with a focus on process, system, and factory design. Reporting directly to the President (Famsun USA) and through a matrix relationship to Group Pet Food Key Account leadership (VP, TBD), this role serves as the head of the technical sales team for Tier 1 customers worldwide.
The Technical Sales role requires a deep understanding of the Petfood Equipment, the Petfood Manufacturing Process, the Testing Process/pilot plants for product development/equipment verification, and the ongoing post sales services. Also, the ideal candidate contains knowledge of the small and large project engineering and execution methods to communicate this service to clients. The role requires leadership and execution in consulting with customers, solving problems, and tailoring solutions to meet specific technical or business needs for clients.
Key responsibilities include:
• Strategic Planning – Develop and execute a three-year business strategy and annual plan aligned with Famsun’s pet food growth objectives.
• Customer Engagement – Drive market insights and lead sales activities to break into key accounts, including customer visits, exhibitions, and seminars, to achieve annual goals. Global Petfood clients may include companies such as MARS Petcare, Nestle Purina Petcare, Hill’s Pet Nutrition, Diamond Petfood, General Mill, JM Smucker’s, etc. Ensure single point contact where appropriate.
• Sales Infrastructure – Lead and establish standardized quotation formats and systems tailored to Tier 1 accounts. Prepare quotations as required.
• Collaboration & Testing – Partner with application and service teams to encourage customer testing at Famsun’s centers and support sales achievements.
• Voice of the Customer – Capture and share Tier 1 customer needs with R&D, Project Management, and other application teams to perform ensure clients needs are met.
• Team Leadership – Build and train the technical sales team, ensuring capability and alignment with long-term growth targets.
• International Travel - Up to 30%.
This role is pivotal in strengthening Famsun’s global competitiveness by aligning customer requirements with engineering innovation, positioning the company as a trusted partner to the world’s leading pet food manufacturers.
Candidate Requirements:
• Minimum 15 years of experience in the dry pet food industry.
• Prefer Agricultural Degree, Technical Degree, Engineering Degree, or other related technical field.
• Prefer familiarity with 2D CADD design using AutoCAD software.
• Prefer familiarity with 3D design software such as Autodesk Inventor.
• Knowledge of Petfood Products (Dry food and Treats) and Equipment including Extrusion, Drying, Coating, Cooling, etc.
• Knowledge of raw materials used in food, pet food, feed extrusion applications.
• Excellent Power Point, Word, and Excel Software skills.
• Excellent interpersonal and communication skills

Work arrangement
Yes