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About the role
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Job: Sales Consultant – Furniture & Interiors
Location: Hyderabad
Experience: 3+ years in Furniture / Modular Interiors / Interior Design Sales
Position Overview
CustomFurnish is looking for a high-energy, customer-focused Sales Consultant with experience in the furniture or interiors industry.
The role is responsible for managing customers from the initial enquiry through consultation, quotation and closure. The ideal candidate should have a strong understanding of modular furniture and interiors, be confident in explaining materials and design options, and most importantly, have a proven ability to convert leads into confirmed orders.
Key Responsibilities
Customer Consultation & Sales
Engage with prospective customers and understand their requirements, budget, lifestyle and preferences.
Explain CustomFurnish’s design, manufacturing and execution capabilities and help customers understand the value of customized interiors.
Guide customers through furniture options, layouts, materials, finishes, hardware and customization possibilities.
Lead Conversion & Revenue
Own assigned leads from first interaction through closure.
Prepare and explain quotations and clearly communicate pricing, scope, materials and the overall process.
Handle customer objections, negotiate effectively and drive customers towards closure.
Consistently achieve individual sales, revenue and conversion targets.
Follow up systematically with every prospective customer and ensure that no qualified lead is lost due to lack of follow-up.
Customer Handover
Once the customer signs up, ensure a smooth handover to the design team with complete information regarding requirements, commitments and expectations.
Continue to remain involved where required to support commercial closure and ensure a seamless customer experience.
CRM & Sales Discipline
Maintain accurate and timely updates for all leads, follow-ups and customer interactions in the CRM.
Maintain a clear sales pipeline and actively follow up on open quotations and pending decisions.
Provide regular updates on conversions, lost leads and reasons for non-conversion.
Qualifications & Skills
3+ years of sales experience in modular furniture, home interiors, kitchens, wardrobes or a related industry.
Good understanding of modular furniture, materials, finishes, hardware and interior solutions.
Demonstrated track record of meeting sales targets and converting qualified leads into orders.
Strong communication, presentation, negotiation and closing skills.
Ability to understand customer requirements and sell consultatively rather than purely on price.
Strong follow-up discipline and ability to manage multiple customers simultaneously.
Comfortable working with CRM systems and maintaining a structured sales pipeline.
Energetic, persuasive, target-driven and customer-focused.
What We Are Looking For
We are looking for someone who can build trust with customers, understand their requirements, communicate value effectively and close business. The successful candidate should combine knowledge of furniture/interiors with strong commercial and sales instincts.
Work arrangement
No
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