Client Relationship Manager

Job Description: Client Relationship Manager (CRM) – Wellness & Accountability
Company: Aura The Diet Clinic
Location: Ahmedabad | Work from Office
About the Role
We are looking for an empathetic and organised professional to support clients throughout their transformation journey. Your role is to help clients stay consistent, motivated and connected with their dietitian through regular follow-ups and personal attention.
Key Responsibilities
Follow up with clients daily through WhatsApp and occasional calls.
Review meal pictures and adherence to the dietitian’s prescribed plan.
Encourage consistency with meals, exercise, hydration and sleep.
Identify clients struggling with motivation and understand their challenges.
Coordinate with dietitians to address nutrition-related concerns and required plan changes.
Track client progress, follow-ups and feedback.
Build strong client relationships and support client satisfaction, retention and results.
Preferred Qualifications & Skills
Background in Psychology, Counselling, Nutrition, Home Science or Wellness.
Good communication skills in English and Hindi; Gujarati is an advantage.
A warm, patient and encouraging approach.
Strong organisation and follow-up skills.
Comfortable using WhatsApp and maintaining client records.
An interest in helping people build healthier habits.
Who Would Fit This Role?
Someone who listens carefully, follows up consistently and helps clients stay accountable without making them feel judged.
Intersted Person contact on +919998668853 or mail on founder@aurathedietclinic.com

Work arrangement
No