Cloud Systems Administrator

About The Company
Edgesource Corporation has been a pioneering provider of advanced technology solutions for over 25 years. Our commitment to innovation and excellence has established us as a trusted partner for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement agencies, and various federal, state, and commercial clients both domestically and internationally. Our expertise spans a broad spectrum of services including boutique technical solutions supporting counter-unmanned aerial systems (CUAS) missions, cybersecurity initiatives addressing critical national threats, and comprehensive IT infrastructure support. As an ISO 9001:2015 certified and CMMI Level 3 appraised organization, Edgesource prides itself on delivering high-quality, reliable, and innovative solutions that make a meaningful impact on national security and operational effectiveness.
About The Role
We are seeking a highly motivated and experienced Cloud Systems Administrator to join our dynamic team. This role is pivotal in managing and maintaining our cloud-based systems and networks, ensuring optimal performance, security, and availability. The ideal candidate will possess a strong technical background in cloud computing, systems administration, and help desk operations, with the ability to troubleshoot complex issues efficiently. The position requires a proactive approach to monitoring system health, implementing security best practices, and developing documentation and procedures to support ongoing operations. The role offers opportunities for working in a fast-paced environment, including potential rotating shifts, and involves collaborating with internal teams and clients to deliver exceptional technical support and innovative solutions.
Qualifications
Active TS/SCI security clearance
2-4 years of relevant experience in IT systems administration, infrastructure support, or cloud operations
Basic understanding of Kubernetes or containerized environments
Hands-on experience with Linux systems administration
Proficiency with monitoring and logging tools such as Prometheus, Grafana, and Splunk
Solid knowledge of IT security principles and best practices
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Exposure to cloud environments such as AWS, Azure, or OpenStack
Security+ certification and AWS/Azure certifications (preferred, but will be reimbursed if not already obtained)
Responsibilities
Manage and maintain cloud-based systems and networks, ensuring maximum uptime and optimal performance
Provide technical support to internal teams and external clients, troubleshooting and resolving complex technical issues promptly
Monitor system performance, security, and availability, proactively identifying and resolving potential issues
Develop, update, and maintain documentation related to system configurations, policies, and procedures
Implement IT policies and procedures to ensure compliance with applicable laws, regulations, and industry standards
Collaborate with the IT team to plan, evaluate, and deploy new technologies and solutions
Assist in routine system backups, disaster recovery planning, and execution
Conduct training sessions for internal staff and clients on system administration, cloud computing, and security best practices
Troubleshoot and optimize cloud environments including AWS, Azure, and OpenStack for performance and cost efficiency
Maintain help desk operations, ensuring requests are addressed professionally and efficiently
Benefits
Flexible Paid Time Off (PTO) policy and 11 paid holidays
Flexible work schedules including remote and hybrid options
Comprehensive medical, dental, and vision insurance plans
Flexible Spending Account (FSA)
401(k) retirement plan with company match
Support for tuition and professional development initiatives
Commuter benefits
Bonus programs and employee referral incentives
Opportunities for career growth and advancement within a leading technology organization
Equal Opportunity
Edgesource Corporation is an equal opportunity employer. We are committed to fostering an inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We provide reasonable accommodations to individuals with disabilities throughout the hiring process and employment.

Work arrangement
Yes