Showroom Sales Manager

Company Description Srikrishna Hero is an authorized Hero two-wheeler dealership delivering sales and service experiences across Kolkata and nearby regions. The dealership offers a wide range of Hero motorcycles and scooters, along with genuine spare parts, accessories, financing options, insurance support, and professional after-sales service. The team is driven by customer satisfaction, trust, and transparency, focusing on long-term relationships and a smooth ownership experience. With dedicated sales, service, and customer support professionals, Srikrishna Hero aims to make mobility reliable, convenient, and accessible for diverse customers. The company is committed to innovation and outstanding service to keep people moving forward.
Role Description The Showroom Sales Manager is a full-time, on-site role based in Kolkata, responsible for overseeing day-to-day showroom sales operations and customer interactions. This role involves managing the sales team, setting and monitoring sales targets, and ensuring a high-quality customer experience from inquiry to delivery. The manager supervises vehicle display and stock, coordinates test rides, and supports customers with product selection, pricing, finance, and insurance options. They handle lead follow-up, maintain accurate sales documentation and reports, and work closely with service and customer support teams to ensure a seamless post-sale experience. The role also includes implementing promotional activities, tracking market trends, and ensuring showroom standards and brand guidelines are consistently maintained.
Qualifications
Strong Sales and Sales Management skills, with experience in meeting or exceeding targets in a retail or automotive environment.
Proven Customer Service and Communication skills to engage diverse customers, build trust, and handle inquiries and escalations effectively.
Hands-on experience working in Showrooms, including managing displays, walk-in traffic, test rides, and day-to-day operations.
Ability to lead and motivate a sales team, including coaching, performance monitoring, and fostering a results-driven, customer-focused culture.
Good knowledge of two-wheeler products, financing and insurance processes, and local market trends is highly beneficial.
Comfort with basic computer applications, CRM or dealership management systems, and accurate documentation and reporting.
Relevant diploma or degree in Business, Marketing, or a related field preferred; prior experience in automotive sales management is an advantage.
Willingness to work showroom hours, including weekends and peak sales periods, with a professional and ethical approach to all customer interactions.

Work arrangement
No