Human Resources Manager

Company Description Srikrishna Hero is an authorized Hero two-wheeler dealership serving customers across Kolkata and surrounding regions, offering comprehensive sales and service support. The dealership provides a wide range of Hero motorcycles and scooters, genuine spare parts and accessories, financing options, and insurance assistance. A strong focus on customer satisfaction, trust, and transparency guides every interaction, from first inquiry to long-term ownership. Dedicated sales, service, and customer support teams work together to deliver reliable mobility solutions and seamless after-sales service. Srikrishna Hero is committed to moving people forward through innovation, reliability, and outstanding service experiences.
Role Description The Human Resources Manager will oversee end-to-end HR operations for the dealership, including recruitment, onboarding, and workforce planning for sales, service, and support teams. This full-time, on-site role based in Kolkata will manage employee lifecycle processes, HR policies, and compliance with labor laws and organizational standards. Day-to-day responsibilities include coordinating hiring activities, maintaining HR records, administering payroll inputs and benefits, and supporting performance management processes. The Human Resources Manager will handle employee relations, grievance resolution, and engagement initiatives to foster a positive and productive work environment. The role will also collaborate with leadership to identify training needs, support talent development, and contribute to HR reporting and continuous improvement of people practices.
Qualifications
Strong skills in recruitment, talent acquisition, and onboarding, with experience managing hiring for diverse roles in sales, service, and support.
Demonstrated ability in employee relations, conflict resolution, and engagement initiatives that support a positive workplace culture.
Experience with HR operations, including HR documentation, payroll coordination, attendance management, and benefits administration.
Knowledge of HR policies, labor law compliance, and statutory requirements relevant to automotive retail and service organizations.
Capability to support performance management, including goal setting, appraisals, feedback processes, and basic training coordination.
Proficiency with HRIS or HR-related software, Microsoft Office tools, and data management for accurate HR reporting and analytics.
Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and frontline staff.
Bachelor’s degree in Human Resources, Business Administration, or a related field; a postgraduate HR qualification or relevant certification is an advantage.
Prior experience in an HR role, preferably in automotive, retail, or service-oriented environments, will be highly beneficial.
Strong organizational and problem-solving skills, with the ability to handle multiple tasks, meet deadlines, and maintain confidentiality.

Work arrangement
No