Restaurant Captain (Server)

Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
Deliver and clear food courses in coordination with FORBES 5-Star Service standards
Speak about food with accuracy, ease, and elegance, avoiding slang
Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
Oversee table maintenance through delegation or direct action
Maintain clean and organized service stations and side work areas throughout the shift
Maintain the cleanliness of all interior and exterior guest areas
Reset and flip tables with speed and attention to detail
Anticipate and respond promptly to guest needs and requests
Communicate special table needs and guest requests to the kitchen
Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
Maintain a clean, well-kept uniform and a natural, professional appearance
Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques
5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
WSET Level 2 (or equivalent wine certification) is highly preferred
Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
Strong work ethic, willingness to learn, and attention to detail are essential
Food Handler’s Card
Clear and calm verbal communication
Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail are essential
Ability to work quickly in a high-paced, physically and mentally demanding environment
Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
Must be able to communicate verbally and in writing in English
High School Diploma or GED required
Pay Rate: $20.00 - $22.00 an hour. Final compensation will be dependent upon skills & experience.

Employment type
Full-time

Work arrangement
No