Vice President of Sales

Company Description Arkade Developers Ltd., a listed real estate company on BSE and NSE, has a legacy of over 40 years in creating premium residential properties in Mumbai. Guided by a “Family First” philosophy and core values of Trust, Transparency, Commitment, and Happiness, the organization focuses on building quality homes driven by passion. With 32 projects completed, over 5.5 million sq. ft. developed, and more than 2 million sq. ft. under development, Arkade has positively impacted thousands of residents. The company is recognized for timely delivery and consistently exceeding customer expectations, making it one of Mumbai’s most respected real estate firms. Arkade continues to grow its footprint while maintaining a strong reputation for excellence and reliability.
Role Description
a) Sales Planning & Strategy  Develop and recommend sales strategies to achieve assigned quarterly and annual sales targets, including launch strategies for new projects.  Assign sales targets to the team and monitor achievement against defined KPIs.  Track and manage sales inventory through systems such as Farvision/Salesforce.  Interact directly with customers for sales closures and final negotiations.
b) Market Research & Analysis  Identify and appoint external agencies to conduct market research for prospective projects and deals.  Review market research methodologies and coordinate execution with external agencies.  Conduct macro-level market analysis including SWOT analysis, pricing trends, and competitor project assessment.  Oversee micro-level research such as consumer studies, profiling, and focus group discussions.  Validate market research reports provided by Business Development teams and provide regional and market specific inputs.
c) Channel Partner & Corporate Sales Management  Define processes and guidelines for the creation, on boarding, and management of channel partners and corporate sales setups.  Shortlist and empanel channel partners as per company-defined criteria.  Communicate company terms, conditions, and policies to channel partners.  Monitor channel partner performance for lead generation and conversions.  Support channel partners with post-sales customer service and issue resolution.
d) Lead Generation & Management  Plan and execute lead generation strategies in coordination with team members.  Monitor lead assignment, categorization, and movement as per defined guidelines.  Track lead quality, conversion ratios, and follow-up effectiveness.
e) Customer Relationship Management (CRM)  Address and resolve escalated customer complaints, queries, and concerns.  Coordinate with internal departments for resolution of customer issues and ensure timely closure.  Maintain high standards of customer satisfaction throughout the sales and post-sales cycle.
f) Process Improvement & Compliance  Identify gaps in existing sales processes and recommend improvements to enhance efficiency, cost control, and productivity.  Implement approved process improvement initiatives within the sales function.  Ensure strict adherence to company guidelines, SOPs, and processes.  Ensure compliance with project timelines and reporting requirements.
Qualifications
Strong experience in Sales and Sales Management, with a proven track record of meeting and exceeding revenue targets in real estate.
Bachelor’s degree in Business, Marketing, or a related field; an MBA or equivalent postgraduate qualification is preferred.
Solid understanding of the Mumbai real estate market, regulatory environment, and residential sales cycles is highly beneficial.
Ability to work on-site in Mumbai and collaborate effectively with cross-functional teams and senior leadership.

Work arrangement
No