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Vice President of Business Operations
Position Overview
The Vice President of Business Operations is responsible for the company's overall business operations strategy, organizational structure, business process management, and strategy execution. The role encompasses the development of the business operations framework, internal process optimization, cross-departmental collaboration, team building, resource allocation, operational performance management, and international business operations.
The Vice President must ensure the efficient functioning of all operational areas, continuously optimize internal management processes and resource allocation, enhance execution efficiency and operational performance, and strengthen the company's overall competitiveness in the global jewelry market.
Key Responsibilities
1. Business Operations Strategy and Management
Formulate and implement the company's medium- to long-term business operations strategy and management plans;
Establish and continuously optimize the company-wide business operations management system;
Translate strategic goals into concrete operational plans and execution initiatives;
Optimize the organizational structure, departmental responsibilities, and operational management models;
Ensure that all operational functions operate in a standardized, efficient, and productive manner.
2. Business Process and Operations Management
Develop operational plans for domestic and international markets; identify opportunities for process optimization and business improvements;
Establish and maintain efficient, standardized business processes and internal management mechanisms;
Optimize cross-departmental workflows, internal approval procedures, and business execution methods;
Analyze business processes, operational requirements, resource utilization, and potential areas for improvement;
Continuously enhance execution efficiency, internal collaboration, and the operational performance of business units.
3. Business Team and Organizational Management
Establish and refine the management system and talent development plans for the business operations team;
Lead the recruitment, management, training, and performance development of the business operations team;
Build efficient cross-departmental collaboration mechanisms and internal business support systems;
Optimize the division of responsibilities, workflow integration, and resource coordination across departments;
Establish an effective performance assessment and management system for business operations;
Lead the business operations team in executing the company's operational strategy and key business initiatives. 4. Business Performance and Operational Management
Establish business operational goals, performance metrics, and management systems;
Formulate annual, quarterly, and monthly operational targets;
Analyze operational data, business metrics, and Key Performance Indicators (KPIs);
Optimize business portfolios, operational processes, and resource allocation across departments;
Enhance execution rates, process efficiency, resource utilization, and overall operational effectiveness;
Drive continuous improvement in operational efficiency, business performance, and profitability.
5. Cross-functional Collaboration and Business Support
Collaborate with sales, marketing, product, procurement, supply chain, production, customer service, finance, and other departments;
Establish efficient cross-functional collaboration processes for business operations;
Ensure operational goals align with the company's overall business strategy;
Work with internal teams to continuously optimize product delivery, supply chain processes, internal management, and customer service based on market demand and operational goals;
Drive the successful implementation of key business projects, process improvement initiatives, and major operational strategies;
Provide operational management and execution support for new market entry, product launches, and international business expansion.
6. Business Risk and Compliance Management
Identify potential risks in business operations, internal processes, resource management, and commercial partnerships;
Establish mechanisms for risk monitoring, early warning, and emergency management regarding business operations;
Ensure business operations comply with relevant laws, regulations, and industry standards;
Strengthen internal management, record-keeping, process controls, and operational oversight;
Standardize execution workflows, internal approval procedures, and departmental management policies;
Ensure sustainable, stable, and compliant growth for the company's business operations. Qualifications
18–20 years of experience in business operations, operations management, business management, or related fields;
Over 8 years of experience in senior management roles at the Director level or above;
Experience in business operations and organizational management within large enterprises or multinational corporations;
Bachelor’s degree or higher; majors in Business Administration, Operations Management, Economics, Business Management, or related fields are preferred;
Experience in international business operations, global business management, or cross-border operations is preferred;
Proven experience in cross-departmental management, business process optimization, and organizational operations management;
Exceptional capabilities in strategic planning for business operations, process optimization, team leadership, and execution;
Outstanding analytical skills, business acumen, resource allocation capabilities, and business decision-making abilities;
Excellent leadership, problem-solving, communication, and cross-functional collaboration skills.
We Offer
Competitive compensation and benefits packages;
Long-term career development and advancement opportunities;
The opportunity to join the core executive team of a rapidly growing enterprise.
Work arrangement
Yes
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