Product Operations Manager

About the Opportunity
The hiring organization is seeking a Product Operations Manager to serve as the connective tissue across its Product organization. This role focuses on anticipating operational challenges, identifying process bottlenecks before they escalate, and establishing systems that empower engineers, product managers, and designers to execute effectively.
Working directly with the Product leadership team, the Product Operations Manager combines strategic systems design, continuous process improvement, and hands-on execution. The role ensures teams have the necessary operational frameworks, documentation, coordination channels, and insights to focus on delivering high-quality products, while also actively supporting hiring initiatives across the organization.
Role Details
Role Title: Product Operations Manager
Location: United States (Remote-first)
Employment Type: Full time
Key Responsibilities
Lead product operations model execution and support, implementing the systems, documentation, and coordination channels necessary for effective day-to-day operations.
Partner with Product leadership to design and implement new operating frameworks while refining existing processes.
Support product hiring and candidate experience across the Product organization.
Facilitate data and insights gathering to support informed operational and product decision-making.
Identify where workflows are breaking down and proactively resolve cross-functional friction across engineering, product management, and design.
Qualifications
7+ years of experience building organizations, programs, or functions from scratch, rather than solely optimizing existing frameworks.
Demonstrated track record of operating across organizational boundaries and establishing trust quickly in new environments.
Ability to translate effectively between technical or product teams and field-facing or user-facing stakeholders.
Comfort with ambiguity and a willingness to take ownership of problems before they are well-defined.
Familiarity with product development processes and the intersection between product management and engineering.
Familiarity with business processes and operational requirements, including financial sustainability.
Strong communication skills, particularly in remote-first environments.

Work arrangement
Yes