Live opening · Posted 1 day ago
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About the role
Description supplied by the original job listing.
What You'll Do
Manage day-to-day operations across multiple laundry outlets
Lead and guide Area Coordinators and outlet teams
Ensure timely Wash–Dry–Iron–Fold service and adherence to SOPs
Monitor loads, productivity, turnaround time and service quality
Handle customer and campus-level escalations
Manage staffing, training, attendance and performance
Control consumables, utilities and outlet-level operating costs
Conduct regular outlet audits and drive improvements
Lead the setup and launch of new laundry outlets
Maintain operational reports and MIS
What We're Looking For
4–6 years of hands-on B2C laundry operations experience
Experience managing a team and preferably multiple outlets/locations
Good understanding of washing, drying, ironing and garment care
Knowledge of laundry processes, detergents, wash programs and stain treatment
Strong problem-solving and people-management skills
Comfortable with field work and frequent travel
Good communication skills in English and Hindi; regional language is a plus
Basic working knowledge of Excel / Google Sheets
Important: Candidates from B2C laundry chains, laundromats, express laundry outlets will be preferred.
Work arrangement
No
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