Vice President of Product Operations

Company Description HARLAND & COMPANY FINANCIAL LLP is a financial services firm headquartered at Prospect House in Prospect Business Park, Leadgate, Consett, United Kingdom. The company operates in a professional business environment, supporting clients with a range of financial and related services. Team members collaborate across functions to deliver reliable, compliant, and client-focused solutions. HARLAND & COMPANY FINANCIAL LLP values integrity, operational excellence, and sustainable growth, offering opportunities for professionals to contribute to strategic initiatives. The organization encourages innovation and continuous improvement in how services and products are delivered to clients.
Role Description The Vice President of Product Operations is a full-time remote role responsible for overseeing the end-to-end operational performance of the product portfolio. This role leads cross-functional coordination between product management, technology, operations, and commercial teams to ensure smooth product launches, ongoing performance, and continual optimization. Day-to-day responsibilities include defining and improving product operating models, establishing and tracking key performance metrics, managing product-related processes and workflows, and resolving operational issues that affect product delivery or client experience. The Vice President will drive operational readiness for new initiatives, align program and project plans with product strategy, and ensure compliance with regulatory and internal standards. This role also involves mentoring team members, managing stakeholder communication, and contributing to long-term product and business planning.
Qualifications
Strong Product Operations expertise, including designing and optimizing product processes, governance, and performance frameworks.
Demonstrated Product Management experience, with the ability to translate strategy into measurable roadmaps and operational requirements.
Proven Program Management skills for coordinating complex, multi-team initiatives and ensuring alignment with business objectives.
Robust Project Management capabilities, including planning, risk management, resource coordination, and on-time delivery in a remote environment.
Advanced Analytical Skills, with experience using data to drive decisions, monitor product health, and identify opportunities for improvement.
Experience in financial services or a similarly regulated industry is highly beneficial.
Track record of leading and developing diverse, distributed teams and fostering inclusive collaboration.
Excellent communication, stakeholder management, and negotiation skills across technical and non-technical audiences.
Bachelor’s degree in Business, Finance, Engineering, or a related field; an advanced degree (e.g., MBA) is an advantage.

Work arrangement
Yes