Vice President of Global Business Operations

Company Description World of Rice is a premium online rice retailer dedicated to preserving India’s agricultural heritage while serving modern households across Delhi NCR and Gurgaon. The company specializes in heritage rice varieties, including its flagship Kala Namak Chawal from Uttar Pradesh’s Terai region, alongside high-quality Basmati and other specialty rice sourced directly from traditional farmers. With a strong focus on authenticity, nutrition, and sustainability, World of Rice emphasizes fair trade, organic practices, and quality assurance from farm to doorstep. Operating at the intersection of food & beverage and e‑commerce, the organization offers convenient online grocery delivery and promotes India’s culinary heritage for future generations.
Role Description The Vice President of Global Business Operations is a full-time remote role responsible for overseeing end-to-end operations across all markets and channels. This role leads operational strategy, process optimization, and performance management to ensure efficient sourcing, inventory, fulfillment, and customer delivery, while maintaining World of Rice’s quality and sustainability standards. The Vice President collaborates with executive leadership to develop and execute global expansion plans, align operations with business goals, and support digital and e‑commerce growth initiatives. Day-to-day responsibilities include managing operational teams, improving supply chain and logistics performance, implementing operational excellence programs, and monitoring key metrics and budgets. The role also involves driving cross-functional projects, risk management, and continuous improvement initiatives that enhance scalability and customer experience.
Qualifications
Strong Operations Management and Operational Excellence skills, with experience designing and improving processes at scale.
Proficiency in Supply Chain Management, including sourcing, logistics, inventory control, and vendor/farmer partnership management.
Demonstrated capability in Strategic Planning, with a track record of supporting global expansion and long-term business growth.
Advanced Project Management skills to lead cross-functional initiatives and deliver outcomes on time and within budget.
Previous senior leadership experience in e‑commerce, food & beverage, FMCG, or related consumer goods sectors.
Ability to work effectively in a remote, distributed environment, with strong stakeholder management and communication skills.
Data-driven decision-making skills, including experience with operational KPIs, financial analysis, and business performance dashboards.
Master’s degree in Business, Operations, Supply Chain, or a related field preferred; equivalent experience considered.
Experience with sustainable, ethical sourcing practices and an interest in agricultural or heritage food products is an advantage.

Work arrangement
Yes