Hub Manger

Company Description Circle is building India’s most trusted platform for buying and selling pre-owned products through a full-stack C2C marketplace focused on safety, convenience, and reliability. The company combines AI-verified listings, transparent pricing, and managed doorstep logistics to deliver curated, quality-assured products for buyers and a fast, simple selling experience for individuals. By prioritizing verification, accountability, and seamless interactions, Circle addresses common issues in the pre-owned market such as fake listings, scams, and coordination challenges. Its mission is to enable 100 million Indians to confidently participate in circular commerce, helping unlock household income, improve affordability, and reduce waste across the country. Circle is currently operational in Bengaluru.
Role Description The Hub Manager role at Circle is a full-time, on-site position based in Bengaluru. The Hub Manager oversees day-to-day hub operations, including managing incoming and outgoing pre-owned products, ensuring accurate verification and quality checks, and coordinating logistics for timely pickups and deliveries. This role involves supervising hub staff, implementing standard operating procedures, and monitoring performance metrics to ensure a reliable and efficient customer experience. The Hub Manager collaborates with cross-functional teams such as customer support, product, and logistics to resolve operational issues, improve processes, and maintain high service standards. The role also includes responsibility for inventory control, safety and compliance practices, and continuous optimization of hub workflows.
Qualifications
Strong operational management skills, including experience overseeing daily hub, warehouse, and logistics activities.
Demonstrated ability in people management, including team leadership, scheduling, performance monitoring, and training frontline staff.
Experience with process improvement, including setting up SOPs, optimizing workflows, and using data or KPIs to drive efficiency and quality.
Competence in inventory management and basic hub-level reporting, including tracking stock levels, product movement, and reconciliation.
Solid communication and stakeholder management skills for working with internal teams, partners, and customers in a fast-paced environment.
Comfort with using digital tools and platforms (e.g., mobile apps, dashboards, spreadsheets) to manage operations and documentation.
Previous experience in e-commerce, logistics, retail operations, or marketplace environments is highly beneficial.
Bachelor’s degree in business, operations, supply chain, or a related field is preferred; relevant experience may be considered in place of formal education.
Ability to work on-site in Bengaluru, maintain high attention to detail, and uphold Circle’s standards for safety, reliability, and customer trust.

Work arrangement
No