Vice President of Services

Company Description MSF Energy provides market-leading solar generators that deliver clean, mobile, and modular energy solutions for sites and events. The company focuses on sustainable power alternatives that reduce reliance on traditional fossil fuel-based generators. MSF Energy’s solutions are designed for flexibility and scalability, making them suitable for a wide range of applications and industries. The organization values innovation, environmental responsibility, and practical energy solutions for customers seeking reliable, low-emission power sources.
Role Description The Vice President of Services is a full-time, remote role responsible for overseeing all service operations related to MSF Energy’s solar generator solutions. This position leads service strategy, execution, and continuous improvement to ensure reliable deployment, maintenance, and customer support across all sites and events. Day-to-day responsibilities include managing service teams, defining service standards, monitoring performance metrics, and collaborating with cross-functional leaders in sales, product, and operations. The role also includes developing service offerings, optimizing processes, managing budgets and resources, and ensuring high levels of customer satisfaction. The Vice President of Services will contribute to long-term strategic planning, scaling service capabilities, and supporting the company’s growth and environmental mission.
Qualifications
Strong analytical skills to interpret service performance data, identify trends, and drive data-informed decisions.
Expertise in finance and budgeting to manage service P&L, allocate resources, and optimize cost efficiency.
Proven strategic planning capabilities to design and implement service strategies aligned with company goals.
Demonstrated team leadership experience, including building, mentoring, and managing distributed service teams.
Experience in energy, cleantech, or related industries, with a strong understanding of field service operations.
Excellent communication, collaboration, and stakeholder management skills across technical and non-technical groups.
Ability to thrive in a remote environment, with strong organizational and self-management skills.
Bachelor’s degree in business, engineering, or a related field; advanced degree or equivalent experience is a plus.

Work arrangement
Yes