Credentialing Specialist

About Our Client:
This organization operates in the mental health care industry, addressing the significant challenge that many individuals lack access to quality mental health services. It serves over two million users by providing online therapy solutions, aiming to make mental health care accessible to a wide population.
About the Opportunity:
The CREDENTIALING SPECIALIST role is responsible for managing and supporting credentialing operations to ensure providers meet required standards. This role contributes by maintaining accurate credentialing records, coordinating with verification organizations, and supporting processes that uphold the quality and compliance of the provider network, directly impacting the organization's ability to deliver reliable mental health care.
Responsibilities:
Perform daily credentialing tasks including quality checks and file reviews
Monitor credentialing status and communicate updates to verification organizations
Manage provider information data entry and accuracy
Correspond with providers using support platforms
Coordinate credentialing documentation and system updates
Ensure timely re-credentialing through follow-ups and coordination
Maintain credentialing databases and perform quality assurance
Assist with outreach to providers at risk of credentialing lapses
Support internal and external audits for credentialing compliance
Review and manage license data and renewal outreach
Maintain relationships with enterprise clients under credentialing agreements
Perform additional related duties as assigned
Requirements:
2-3 years of professional experience in a communication-intensive role
Bachelor’s degree preferred
Proficiency with Microsoft Office or similar applications
Proficiency with G-Suite or similar applications
Credentialing experience preferred
Pay Range and Compensation Package:
Hourly rate: $25.96 ($54,000 annually)
Compensation based on experience, skills, education, and certifications
Benefits & Perks:
Comprehensive medical, dental, and vision plans
Pre-tax benefits including HSA and FSA
401(k) retirement savings program with up to 4% matching
Voluntary benefits such as disability and basic life insurance
Monthly wellness stipend for mental and physical self-care
Flexible paid time off and remote-first work environment
Regular team events and wellness workshops
Free access to therapy products for employees and household members, plus discounts for friends and family
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes