Destination Experience Specialist

Destination Experience Specialist
A Destination Experience Specialist helps individuals, couples, families, and groups research and plan memorable vacation experiences based on their interests, preferences, and budgets.
This role is ideal for someone who enjoys helping people, learning about destinations, researching vacation options, and providing excellent customer service. You do not need previous industry experience to get started. Training and ongoing support are provided.
Responsibilities
Assist clients with researching and planning vacation experiences
Learn about destinations, resorts, cruises, theme parks, and vacation packages
Research accommodations, transportation, activities, and other vacation options
Communicate professionally with clients before, during, and after their vacation
Stay informed about destination updates, promotions, policies, and industry trends
Build and maintain positive client relationships
Follow up with clients and encourage repeat business and referrals
Participate in ongoing training and professional development
Manage client inquiries and maintain organized records
Provide personalized service from the planning stage through the client's return home
Qualifications
No previous industry experience required
Strong communication and customer-service skills
Comfortable learning new systems and technology
Organized and detail-oriented
Willing to complete training and continue learning
Able to work independently and manage time effectively
Comfortable communicating with clients by phone, email, text, or online
Self-motivated and willing to consistently build a client base
Professional, dependable, and coachable
Genuine interest in destinations, vacations, hospitality, and helping others
Ideal Candidate
The ideal candidate is someone who loves helping people create memorable experiences and wants to develop their knowledge of destinations and vacation planning. You should be willing to learn, take initiative, communicate professionally, and understand that building a successful client-based business requires consistency and effort.
This is a great fit for someone looking to develop skills in customer service, destination research, vacation planning, sales, marketing, and relationship building while creating experiences clients will remember long after they return home.

Work arrangement
Yes