Federal Account Manager

Company Description Vibrant Works, formerly known as San Antonio Lighthouse for the Blind and Vision Impaired, is a private nonprofit 501(c)(3) organization that has empowered people with vision loss since 1933. The organization provides rehabilitation services and meaningful employment opportunities for individuals who are blind or vision impaired. Team members contribute to programs that promote independence, skills development, and economic self-sufficiency. Vibrant Works fosters an inclusive, mission-driven environment where staff collaborate to expand access and impact for the communities it serves.
Role Description The Federal Account Manager is a full-time remote role responsible for managing and growing relationships with federal government customers. This role oversees day-to-day account management activities, including responding to client inquiries, coordinating orders and services, and ensuring contract requirements are met. The Federal Account Manager develops and delivers sales presentations tailored to federal agencies, identifies new business opportunities, and drives revenue growth within assigned accounts. This position collaborates with internal teams on pricing, proposals, and sales operations, maintains accurate pipeline and account records, and monitors performance against goals. The role also involves staying informed about federal procurement processes and regulations to support compliant, effective engagement.
Qualifications
Strong account management and client relationship skills, including experience managing complex or government accounts.
Proficiency in sales and business development, with a track record of achieving or exceeding revenue targets.
Ability to create and deliver effective sales presentations to diverse audiences, including federal agency stakeholders.
Experience with sales operations, such as forecasting, CRM usage, reporting, and pipeline management.
Excellent written and verbal communication, negotiation, and interpersonal skills.
Understanding of federal procurement processes and government contracting is highly beneficial.
Strong organizational and time-management abilities, with capacity to work independently in a remote environment.
Bachelor’s degree in Business, Marketing, Public Administration, or related field, or equivalent relevant experience.
Commitment to the mission of empowering people with vision loss and supporting inclusive employment.

Work arrangement
Yes