HR Business Partner - Employee relations | Night Shift | Hyderabad | Upto 25 LPA

Looking for an experienced HR professional who can independently manage employee relations, handle sensitive workplace concerns, and partner with business teams in a fast-paced, 24/7 operations environment.
We’re hiring an HR Business Partner to support BPO and Customer Success teams, with a strong focus on employee relations, grievance handling, POSH, and HR compliance.
Key responsibilities:
Handle employee grievances, workplace conflicts, escalations, and sensitive employee concerns independently.
Manage POSH complaints, investigations, and retaliation-related cases with discretion and sound judgment.
Partner with floor managers on performance, attendance, disciplinary matters, employee engagement, and retention.
Oversee HR operations, including attendance, leave, exits, and confidential case documentation.
Ensure compliance with Indian labour laws and night-shift requirements, including employee safety, transportation, and working hours.
What we’re looking for:
8–10 years of HR experience, preferably in BPO or high-volume operations.
Strong hands-on experience in employee relations, grievance management, and POSH investigations.
Working knowledge of Indian labour laws and shift-based compliance.
Ability to operate independently, manage sensitive situations, and exercise sound judgment.
Night-shift / 24x7 operations experience preferred.
Shift: Night shift
#Employee Relations #Grievance Handling #HR Operations #Labour Law Compliance #POSH, #POSH Investigations #Conflict Resolution #Disciplinary Management #Employee Engagement #Employee Retention #HR Business Partnering #Attendance Management #Exit Management #Night Shift Compliance #24x7 Operations

Work arrangement
No