IT Operations Support Specialist

Overview
TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet
Job Title: IT Operations Support Specialist
Location: Chennai
Work Type: Hybrid (4 Days work From Office)
Position Description
As an Application Software Engineer specializing in COTS support, you will play a critical role in ensuring the stability, performance, and integration of our essential Commercial Off-The-Shelf applications.
You will leverage your strong technical and problem-solving skills to diagnose complex issues, perform deep dives into application code and databases, and collaborate with vendors and internal teams to implement effective solutions.
A key expectation for this role is to become a subject matter expert (SME), developing a deep understanding of the application's functionality and underlying architecture.
Technical Skills: Proficiency in programming languages such as Java, C#, Python, or JavaScript.
Experience or familiarity with web technologies like HTML, CSS, and frameworks like Angular, React, or Vue.js. Knowledge of software development methodologies such as Agile.
Experience with database management systems such as MSSQL, ORACLE, MySQL, PostgreSQL, or MongoDB. (Core requirement needed is Microsoft SQL Server) Familiarity with Windows Server based operating systems.
Recommended: Experience with MQTT protocol. Experience with Google Cloud Platform (GCP).
Familiarity with JIRA for project management. Proficiency in working with JSON data structures.
Software Development: Strong problem-solving skills and the ability to debug and troubleshoot complex issues.
Experience with software testing frameworks and tools. Understanding of software security principles and practices.
Ability to analyze and interpret existing application codebases, logs, and database schemas for diagnostic purposes.
Familiarity with API integration (e.g., REST, SOAP) for connecting COTS applications.
Project Management: Ability to manage multiple tasks and projects simultaneously.
Strong organizational skills and attention to detail. Experience with project management tools.
Communication and Collaboration: Excellent verbal and written communication skills.
Ability to work effectively in a team environment.
Experience collaborating with cross-functional teams including designers, product managers, vendors, and other engineers.
Skills Required
Java, JavaScript, Python, C#, Angular, React, Vue.js, MSSQL, POSTGRES, MongoDB, MySQL, Database - Oracle, Google Cloud Platform
Skills Preferred
Google Cloud Platform
Experience Required
Specialist Exp: 5+ experience in relevant field End Of Line Testing
Application Software Engineer supporting COTS Applications
About the Role: As an Application Software Engineer specializing in COTS support, you will play a critical role in ensuring the stability, performance, and integration of our essential Commercial Off-The-Shelf applications.
You will leverage your strong technical and problem-solving skills to diagnose complex issues, perform deep dives into application code and databases, and collaborate with vendors and internal teams to implement effective solutions.
A key expectation for this role is to become a subject matter expert (SME), developing a deep understanding of the application's functionality and underlying architecture.
Education and Experience: Background in Computer Science, Software Engineering, or a related field.
1+ year of professional experience in software development, system integration, or supporting enterprise-level Commercial Off-The-Shelf (COTS) applications by investigating existing codebases and database structures.
Education Required
Bachelor's Degree
Additional Information
As an Application Software Engineer specializing in COTS support, you will play a critical role in ensuring the stability, performance, and integration of our essential Commercial Off-The-Shelf applications.
You will leverage your strong technical and problem-solving skills to diagnose complex issues, perform deep dives into application code and databases, and collaborate with vendors and internal teams to implement effective solutions.
A key expectation for this role is to become a subject matter expert (SME), developing a deep understanding of the application's functionality and underlying architecture.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Work arrangement
Hybrid