Services Manager, General Ledger

About Our Client:
The organization operates globally in human capital management, providing a cloud-based platform designed to improve workforce efficiency, productivity, and compliance. With operations across North America, Europe, the Middle East, Africa, and Asia Pacific Japan, it addresses the challenge of unifying human capital management through an integrated solution.
About the Opportunity:
The SERVICES MANAGER, GENERAL LEDGER leads a team responsible for delivering General Ledger solutions, ensuring projects meet timelines and quality standards. This role manages customer relationships, supports sales efforts by defining project scope, and contributes to practice development. It plays a key role in driving successful software implementations and fostering team capabilities.
Responsibilities:
Manage a team to ensure timely delivery of General Ledger projects primarily in North America
Support sales by scoping solutions and approving project plans
Collaborate with partners and oversee partner-led implementations
Promote user adoption of General Ledger methodology with service delivery and support teams
Maintain high customer satisfaction through quality project delivery and relationship management
Oversee project staffing and resource allocation
Encourage team documentation and knowledge sharing
Provide leadership to resolve customer and business challenges
Participate in internal and cross-departmental initiatives
Coach and mentor team members to improve performance and career growth
Manage administrative tasks such as reporting, scheduling, and expense processing
Requirements:
Bachelor’s degree or equivalent experience
Knowledge of accounting principles preferred
Experience with human capital management applications consulting
Minimum 5 years consulting experience, preferably with the platform
Proven leadership in software implementation projects
Ability to translate business requirements into software solutions
Experience with change management
Proficiency in Microsoft Office
Consulting and management experience in SaaS/cloud environments
Ability to effectively implement General Ledger modules
Capability to sell the value of General Ledger implementation methodology
Strong customer relationship and business acumen
Skilled in managing multiple projects and priorities
Excellent communication, organization, and collaboration skills
Ability to coach consultants on delivery and change management
Experience working with sales teams to align implementation scope
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Benefits & Perks:
Medical, dental, vision, and life insurance
401(k) plan with matching
Unlimited time away from work instead of accrued vacation
Ten paid US holidays
Up to eighty hours of paid sick time
Seventeen weeks of paid parental leave
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes