Associate Director, Housing Finance, Portfolio Management

Join us as a Associate Director, Housing Finance, Portfolio Management
In this prominent role, you’ll work with stakeholders to build customer relationships and deliver best-in-market customer experiences
You’ll provide effective risk and portfolio management to a complex set of customers
You’ll be able to really make this role your own, allowing excellent exposure for you and your work
What you'll do
You’ll be adding real value to the client agenda by being part of the frontline client team, delivering credit stewardship of debt solutions. You’ll assume prime responsibility for non-origination activities and actively manage the overall sector portfolio, considering risks, capital allocation and other commercial factors.
We’ll also look to you to line manage, coach and develop a team, setting stretching objectives, managing performance and coaching them in managing their portfolios.
Other duties will include:
Performing best-in-class credit stewardship, transaction execution and customer service
Driving delivery of financial metrics while minimising incidences of bad debts
Acting as a mentor and coach to more junior team members by sharing best practice and providing relevant coaching
Identifying and managing risks including proactive management of problem loans, data quality and portfolio reporting
Maintaining strong working relationships with key stakeholders to ensure seamless customer experience
The skills you'll need
You’ll already have broad experience of the banking industry including in a regulatory and commercial environment. You’ll need a working knowledge of relevant legal policies, regulatory and statutory obligations and risk management. Additionally, you’ll be expected to have experience of line managing a team, alongside good knowledge of how best to coach and develop others.
Due to the nature of the role, it’s essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 12 months of taking up the role.
We’ll also want to see:
Experience of analysing complex financial information and the ability to identify appropriate solutions
Good credit skills suitable for stewardship of SCM customer exposures
A deep understanding and significant experience in the application of risk management disciplines
A strong internal and external stakeholder network with excellent communication and interpersonal skills
For further information, please contact Andrew Parker on andrew.parker@natwest.com
Hours
35
Job Posting Closing Date:
26/10/2026
Ways of Working:Hybrid