Compliance and Membership Manager

Our client,the Zambia Institute of Procurement and Supply (ZIPS) - a statutory professional regulatory body established under an Act of Parliament to regulate the practice and conduct of professionals in the procurement and supply chain management profession, is seeking to recruit a Membership and Compliance Manager to lead and oversee membership recruitment and retention, professional licensing, regulatory compliance, and enforcement, ensuring adherence to the Zambia Institute of Procurement and Supply Act No. 29 of 2025 and professional standards in Zambia.
Responsibilities
Working under the supervision of the Registrar/Chief Executive Officer, the specific responsibilities of the Procurement Specialist shall be:
Developing and implementing membership growth and retention strategies
Oversee the end-to-end membership application, registration, and renewal process
Ensuring members comply with ZIPS' Code of Ethics and Professional Conduct
Ensuring data protection and confidentiality of member information
Educating members on ethical standards, compliance requirements, and best practices
Develop and review membership and compliance policies
Plan and conduct compliance inspections in public and private institutions
Requirements
A Bachelor’s Degree in Business Administration, Public Administration, Business Development Studies or another relevant discipline from a recognized institution
Grade 12 Certificate with five (5) credits including Mathematics and English
Excellent customer and personal service skills with the use of relevant tools and technology
At least 7 years' relevant professional experience, with at least 3 years at managerial or supervisory level.
Must be a paid-up member of a relevant professional body
Understanding of the ZIPS Act No. 29 0f 2025 is an added advantage
Proficiency in MS Office Suite and experience with Customer Relationship Management (CRM) or membership management systems
Excellent written and verbal communication skills
Strong interpersonal skills with a focus on customer service
High level of integrity, honesty, and ability to handle confidential information with discretion
Strong analytical skills and attention to detail
How to Apply
If you meet the above qualifications and are passionate about contributing to the procurement profession in Zambia, please submit the following documents via email to employment@zipszambia.org before 17:00 on Monday 26th October, 2026.
A cover letter detailing your suitability for the role addressed to: The Registrar/Chief Executive Officer, Zambia Institute of Procurement and Supply (ZIPS), Plot No. 6764, Akanongo Rd, Off Chainama Rd, P.O Box 31162, LUSAKA.
A detailed Curriculum Vitae (CV) with at least three (3) traceable professional references
The application and all supporting documents should be submitted in PDF as a single file clearly marked with your name and position applied for
ZAQA Verified copies of academic and professional certificates should be submitted or proof of submission of qualifications for verification with ZAQA
TopFloor Limited and Zambia Institute of Procurement and Supply (ZIPS) are equal opportunity employers and does not charge candidates for job placement

Work arrangement
No