Aftersales Manager - Kia - Bath

Allen Motor Group are currently looking to employ an Aftersales Manager to join our KIA dealership in Bath. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of £45,000 with an OTE OF £60,000 and a company provided vehicle. This position reports to the General Manager.
Why Allen Motor Group?
In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT’s, services and parts
Life assurance benefit, at no cost to yourself
Up to £1,000 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group
Previous Experience
To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
Able to work in a busy environment as part of a team
Fantastic organisational skills
Full UK driving licence
An ability to overcome customer issues
Knowledge of warranty procedures is advantageous
Key Duties and Responsibilities
Ensure the achievement of KPI’s for all service department members
Maintaining an understanding of all relevant consumer and local market influences
Engage the aftersales team to deliver commercial result and exceptional customer service
Drive the performance of the workshop team to maximise efficiency
Develop the skills and career progression of current and new team members
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
If you would like to be considered for this opportunity, please do apply now

Work arrangement
No