Production Support Engineer (L2)

Summary:
This exciting project involves supporting, maintaining, and deploying a robust cloud platform for IoT applications. You will be part of a dedicated team working on the 24/7 operation and support of more than 80 Kubernetes clusters and 700 nodes hosted in AWS. You will play a key role in managing the cloud infrastructure and collaborating with both local and global teams.
Job Responsibilities:
Support and maintain a robust cloud platform for IoT applications.
Manage and operate Kubernetes clusters and nodes hosted in AWS.
Collaborate with local and global teams to ensure seamless operation.
Utilize Infrastructure as Code (IaC) tools such as Terraform and Gitlab.
Handle ticket/service management using tools like ServiceNow.
Monitor and ensure observability using tools like Grafana and Datadog.
Required Skills:
3 years of experience as a Cloud Engineer, DevOps, or in similar roles.
Solid experience in the management and operation of Kubernetes (K8s).
Proficiency in AWS, including key compute, networking, and storage services.
Advanced experience in the administration and troubleshooting of Linux.
Knowledge of and experience with Terraform and Gitlab.
Competency in using service/ticket management tools, such as ServiceNow.
Upper intermediate English proficiency.
Experience with monitoring and observability tools like Grafana and Datadog.
Preferred Skills:
Hands-on experience with AWS cloud infrastructure.
Advanced Kubernetes administration and troubleshooting.
Experience supporting 24/7 production environments.
Soft Skills:
Strong communication and collaboration skills.
Teamwork in global and multicultural environments.
Problem-solving and analytical thinking.
Proactive attitude and ownership.
Ability to work under pressure in 24/7 production environments.
Adaptability and willingness to learn.
Strong troubleshooting and incident-management mindset.
Ability to collaborate effectively with local and global teams.
Good time management and prioritization.
Customer-oriented mindset.
Education and Qualifications:
Relevant degree or equivalent experience in a related field.
#AditiConsulting
#26-06425

Work arrangement
No