Billing Team Lead

About Baringa
Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.
The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.
Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.
Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.
Our Finance Team is looking for an experienced Billing Team Lead to join the team.
Our Finance team plays a critical role in supporting the smooth financial operations of the business, ensuring accurate billing, invoicing, expense management, cash collection, reporting, and financial controls. The team works closely with colleagues across the organisation to deliver an excellent internal customer experience, maintain compliance and financial accuracy, support business decision-making through reporting and analysis, and continuously improve processes to drive efficiency and service excellence.
What you will be doing
Management Support: Support the Billing and Operations Manager in delivering team priorities and operational objectives.
Team Leadership & Development: Coach, mentor, and manage the billing team’s day-to-day workflows, task priorities, and workloads.
Performance & Growth: Conduct regular 1:1 meetings focused on performance, quarterly reviews, development, and growth.
Team Operations: Lead team calls and meetings, drive operational execution and performance, and support the team’s day-to-day activities.
End-to-End Billing Operations: Oversee recurring billing cycles, complex or high-value accounts, and the timely delivery of invoices.
Mailbox Management: Ensuring the management of the billing mailbox and enable tickets.
Escalation & Problem Solving: Act as the primary point of contact for complex billing disputes, system errors, customer queries, and escalations from the wider Finance group and the business.
Reconciliations & Month-End Close: Support month-end activities, account reconciliations, and audit requirements.
Audit Preparation & Support: Serve as the main point of contact for internal and external auditors during annual, quarterly, and statutory financial audits.
Process Improvement & KPIs: Monitor team performance metrics, track service level agreements (SLAs), and proactively identify opportunities to automate, streamline, and improve workflows.
Cross-Functional Collaboration: Partner with Credit Control, Financial control team, finance commercial team, the wider BE business, and IT/Technology teams.
Hands-On Team Support: Provide cover and practical support for the team, taking on workload as needed.
Your skills and experience
Billing & Finance Experience: 3+ years in billing, project accounting, or transactional finance, with exposure to AR, AP, credit control, or general ledger processes an advantage.
D365 & Excel: Hands-on experience with D365 F&O/Project Operations, including project contracts, billing backlogs, pro-forma invoices, and milestone billing, plus strong Excel skills.
Project Billing: Experience with Time & Materials, fixed-price milestones, complex accounts, and multi-currency invoicing.
Leadership & Performance: Experience supervising or mentoring a finance team, running 1:1s, managing workflows, and maintaining SLAs.
Controls & Collaboration: Able to support month-end reconciliations and audits, and work effectively with Project Managers, Delivery Leads, and finance teams.
Resilience & Problem Solving: Proactive and comfortable managing a high-volume mailbox, resolving complex billing issues, and supporting the team during peak periods.
Microsoft Copilot: Experience using Microsoft Copilot is preferable, with the ability to demonstrate how it has been used to streamline manual processes, improve efficiency, and reduce repetitive administrative tasks.
What a career at Baringa will give you
Putting People First.