Live opening · Posted 16 hours ago
Customer Support Officer
iXceed Solutions · Bangalore Urban, Karnataka, India (On-site)
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At a glance
The key details from the original listing.
CompanyiXceed Solutions
LocationBangalore Urban, Karnataka, India (On-site)
Salary300K INR/yr - 500K INR/yr
Work modeNo
SkillsCustomer Support
Source
Linkedin
ListedPosted 16 hours ago
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About the role
Description supplied by the original job listing.
Job Summary:
Handle Inbound and Outbound calls
Coordinating with Operations and other support functions for any help related on calls
Follow the guidelines set out for calls handling
All the KPI/KRAs assigned to be met
Skills required:
Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
Flexible to work in rotational and night shift.
100% WORK FROM OFFICE
Minimum Years of experience needed 6+ months in International Customer Service and Collections
Work arrangement
No
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