MSP Programme Specialist - 12-month FTC

Please note that this is a 12-month contract with the possibility of extension.
The role requires working on the client site 2-3 days per week.
The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.
Responsibilities
Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
Record and maintains information regarding recruitment agency performance and hiring manager requirements
Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
Manage local relations with client and agencies
Check, upload and track invoices and approvals for payment
Assure customer satisfaction and resolves all local issues with customer and agencies
Monitor successful achievement of local service level agreements
Provide statistical analysis support and other duties as client’s needs dictate
Provide periodic programme status reports to the Programme Manager as required
Vendor Management Service/Managed Service provider experience desirable
Staffing industry experience desired but not required
Human Resources experience desired but not required
Ability to work with confidential issues
Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
Able to interact and communicate with all levels of management and staff
Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
Detail oriented, critical thinker, problem solver
Good understanding of Financial data and invoicing
Strong communication and customer service skills with ability to lead colleagues and the client
The ideal candidate will be proven in programme expansion / cross selling within clients

Employment type
Full-time

Work arrangement
Hybrid