Binding Operations Coordinator-Transportation

Position Summary
The Binding Operations Coordinator – Transportation is responsible for the accurate and timely binding of insurance coverage within carrier systems, as well as supporting endorsement processing activities. This role supports underwriting operations by reviewing applications, validating data, ensuring system accuracy, interpreting carrier guidelines, and completing required filings. The Binding Operations Coordinator works closely with underwriters, agents, and carriers to ensure the seamless execution of binding and endorsement activities while maintaining compliance with company and carrier requirements.
What will your job entail?
Key Responsibilities
Binding Processing & Execution
Review and process bind requests to ensure timely and accurate handling
Validate application data against carrier system entries and update information as needed to ensure accuracy and completeness
Bind coverage within carrier platforms in accordance with underwriting direction and carrier guidelines
Complete required filings and documentation as part of the binding process
Verify all binding documentation meets quality standards and compliance requirements
Review endorsement requests and determine appropriate processing requirements based on carrier guidelines and policy-specific considerations.
Stakeholder Support
Partner with underwriters, retail agents, and carrier representatives to facilitate binding activities
Respond to inquiries related to binding status, endorsement processing, requirements, and discrepancies
Serve as a subject matter resource for offshore processing teams, providing guidance and resolving questions related to complex endorsement scenarios
Communicate clearly and professionally to resolve issues and prevent delays in binding
Escalate complex issues or discrepancies appropriately
Process Execution & Oversight
Manage assigned binding and endorsement workload to meet service level expectations and turnaround times
Ensure adherence to company policies, carrier guidelines, and regulatory requirements
Identify inconsistencies or data issues and take appropriate corrective actions
Review and assist with complex endorsement requests that require additional underwriting analysis or specialized handling
Support implementation of process improvements and standard operating procedures
Collaboration & Training
Assist in onboarding and training new team members on binding workflows and systems
Collaborate with leadership to enhance operational efficiency and standardization
Share knowledge and best practices across the team to improve overall performance
Qualifications
Experience in insurance operations, underwriting support, or a related role
Exposure to transportation insurance or the ability to quickly learn transportation-specific workflows
Experience working in a centralized processing or shared services environment is helpful but not required
Strong attention to detail with a focus on data accuracy and quality control
Demonstrated problem-solving skills and ability to manage escalated or complex tasks
Effective communication skills with the ability to collaborate across multiple stakeholders
Ability to manage multiple priorities in a high-volume, fast-paced environment
Proficiency in Microsoft Excel, Teams, and OneNote is helpful
Key Competencies
Detail orientation and quality focus
Critical thinking and problem-solving
Cross-functional collaboration
Process improvement mindset
Organization and time management
Accountability and ownership
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $22.00 - $28.50 per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.