CxC Student Learning & Development Manager

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Job Posting Title:CxC Student Learning & Development Manager
Position Type:Professional / Unclassified
Department:LSUAM AA - APSS - CxC Student Development (Becky Jolene Carmichael (00003482))
Work Location:0151 Charles E. Coates Hall
Pay Grade:
Job Description:
Managers of Student Learning & Development (MSLD) serve as the primary leaders for all of LSU CxC’s student-facing programs. They translate strategy into scalable, high-impact learning experiences that advance students’ writing, speaking, visual, and technological communication skills within and across disciplines. MSLDs develop co-curricular multimedia learning resources, lead in- and out-of-class workshops, train/mentor a student workforce of peer communication coaches, and contribute to the strategic planning of university-wide communication-intensive initiatives. This work directly supports LSU’s institutional goal of enhancing and expanding teaching and learning of the essential career-readiness skill—communication.
Job Responsibilities
Creating student-facing learning resources that advance C-I teaching and learning (40%):
CxC supports C-I teaching and learning within all disciplines across the Institution through in-class and out-of-class workshops, e-learning resources, individual and small-group coaching/feedback sessions, and interactive learning spaces. MSLDs develop and deliver all these components to meet student learning needs, contexts, and levels. Additionally, MSLDs contribute to the development of new resources and services to meet evolving student needs, in alignment with the University's strategy.
Training & upskilling undergraduate student workers who serve as Peer Communication Coaches across the campus (35%):
MSLDs plan, design, and facilitate trainings, lead real-time feedback sessions, and conduct formal evaluations to ensure all Peer Communication Coaches are highly skilled and able to effectively coach their peer clients on writing, speaking, visual, and technological communication class assignments, co-curricular projects, and overall skills development. Additionally, MSLDs model and foster a professional, client-centered environment; support the interviewing, selection, and ongoing performance management of the Peer Communication Coaches, and ensure ongoing high-quality service delivery.
Mentoring LSU Distinguished Communicator Medal Candidates (20%):
This University student recognition program is managed by the MSLDs. Primary activities include developing resources and leading workshops and small group coaching sessions for undergraduate students pursuing the Medal; reviewing and giving feedback to candidates on their portfolio websites; supporting the training of faculty advisors and review panelists; planning and executing the semesterly medal ceremony; and contributing to the implementation and continuous improvement of the Medal program.
Other duties as assigned (5%):
Contribute to the delivery of additional CxC programming, initiatives, and events as needed.
Specialties
We currently have two MSLD positions open at CxC, and we are seeking candidates with at least one of the following specialties, in addition to the qualifications outlined below. Both positions have all the responsibilities outlined above, with a concentration on one or more of these specific areas. Within your application materials, be sure to highlight relevant skills, experience, and expertise in at least one of these three specialties:
Visual Communication: This MSLD must have a strong grasp of visual communication concepts (visual storytelling, color theory, layout design, imagery, iconography, typography, etc.) and the ability to coach students on the various nuances across genres. For more information about this aspect of CxC, visit https://www.lsu.edu/cxc/support-resources/students/communication-coaching/index.php
Media Production/Technological Communication: This MSLD must have a broad understanding of multimedia storytelling and the various forms it takes across the humanities, sciences, social sciences, and arts. For more information about this aspect of CxC, visit https://www.lsu.edu/cxc/support-resources/students/resource.php
STEM/Technical Communication: This MSLD must have a broad understanding of technical communication across STEM fields, and be able to teach novice STEM students and faculty not just “how,” but also the “why” behind selecting specific approaches, formats, and media for different audiences, contexts, and project goals.
Additional Requirments
FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
Additional Information
To be considered, applicants must submit both a resume and a cover letter. These positions are on the Baton Rouge Campus; they are NOT remote positions. The anticipated salary for this role is $65,000-$68,000 annually. Final compensation will be determined based on experience, education, and qualifications.
Minimum Qualifications
Bachelor's degree with 3 years of demonstrated success in learning design, instructional delivery, and coaching/development.
Required Attributes, Skills, and Expertise:
Possess at least 1 of the 3 specialties listed above
Well-versed in multimodal communication approaches for a variety of fields/disciplines
Demonstrated experience taking ownership of moving work forward—anticipating needs, exercising sound judgment, following through on commitments, and proactively communicating progress or obstacles
Exceptional writing, interpersonal, visual communication, presentation delivery, and facilitation skills
Detail-oriented, balanced with creativity and a results-driven mindset
Ability to successfully problem-solve independently and with collaborators
Technology adept and comfortable learning, evaluating, and using new technologies to improve work
Self-motivated, strong work ethic, and desire to work in a fast-paced, dynamic environment focused on teacher development and student learning
Exemplifies CxC’s core values of professionalism, reliability, curiosity, adaptability, collaboration, and effective communication
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Note: Candidates without a bachelor’s degree, but who have 7+ years of relevant experience and meet all other requirements, may be considered for this position.
Preferred Qualifications
Master's degree with demonstrated success in higher education learning design, student coaching/development, and instructional delivery
Specific Experience: Possess more than 1 of the 3 specialties listed above
Additional Job Description:
Special Instructions:Please include a cover letter, resume, and three professional references that could speak specifically to your qualifications for one of these positions.
For questions or concerns regarding the status of your application or salary ranges, please contact Becky Carmichael at bcarmi1@lsu.edu.
Skills Needed:
Adaptability, Collaboration, Communication, Leadership, Policy Development, Project Management, Resource Management, Risk Mitigation
Preferred Skills:
Posting Date:October 12, 2026
Closing Date (Open Until Filled if No Date Specified):February 9, 2027
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