Learning & Instructional Specialist

Job Profile:
Instructional Technologist 2
Job Family:
Instructional Design and Technology
Time Type:
Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Assesses, designs, implements, and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning.
Job Description:
The Learning and Instructional Coordinator serves as the critical bridge between end users and technical teams, driving user proficiency, engagement and adoption of the Workday Human Capital Management (HCM) and Financials system. This role is responsible for developing comprehensive training programs, including instructional design and development for accessible job aids and web-based training, training facilitation and facilitating working sessions between functional end users and ASU Workday Business Analysts. The ideal candidate is comfortable working independently and with a team and is confident in collaborating with people at all levels. The ability to engage with end users virtually and in person is a must, requiring exceptional communication skills and empathy.
Position Salary Range:
$55,000 - $60,000; DOE
Essential Duties:
Instructional Design and Content Development: Design, build and maintain engaging and interactive training, including step-by-step job aids, quick reference guides and multimedia learning modules for Workday HCM and Financials. Knowledge of industry-standard content creation tools (Adobe Captivate, Articulate 360, Camtasia, or Canva) and the Microsoft suite (PowerPoint, Word).
Training Facilitation: Confident delivering training and informational sessions virtually and in person.
Communication: Exceptional communication skills; ability to simplify technical jargon for non-technical audiences.
Collaboration: Strong interpersonal skills with proven ability to build partnerships across departments and end users.; ability to manage conflict and ambiguity at all levels.
Cross-Functional Liaison: Serve as the primary bridge between end users, functional teams and technical teams, translating complex system processes into user-friendly guidance.
Stakeholder Coordination: Organize, schedule and facilitate periodic feedback forums and alignment meetings between functional end users and ASU Workday Business Analysts.
Adoption & Driving Proficiency: Develop strategies to promote platform engagement, monitor user adoption and improve overall proficiency with a Financial or Human Capital Management System.
Feedback & Process Improvement: Gather continuous end-user feedback, identify learning gaps or pain points and collaborate with Business Analysts to refine system usability and training resources.
Desired Qualifications:
Technical Skills: Proficiency with documentation platforms (Confluence, JIRA) and AI platforms (ChatGPT, Google Gemini, Microsoft Copilot 365).
Organizational Change Management: Knowledge of organizational change management concepts and frameworks (ACMP standard, Prosci ADKAR).
Meeting facilitation: Demonstrated skill in organizing, moderating and guiding group discussions, feedback and informational sessions between stakeholder groups.
Workday: Working knowledge of the Workday HCM and FMS system.
Working Environment:
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
Required to stand for varying lengths of time and walk moderate distances to perform work.
Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
Department Statement:
University Business Services (UBS) supports the New American University’s vision of excellence, access, and impact by providing business services and solutions to the university. UBS is comprised of departments including Auxiliary Business Services, Environmental Health and Safety, Parking and Transit Services, Physical Security Initiatives and Emergency Management, Risk Management Services, Supply Chain Management, and Sustainability Practices.
At ASU, we care about our employees. We offer a total rewards package that includes:
AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.
Competitive wages.
Employee assistance for confidential and free behavioral health services.
Generous accrual of paid sick and vacation time.
Low cost dental, health, life and vision Insurance benefits.
Paid adoption and fertility subsidies.
Paid time for professional development and volunteering.
Retirement programs with employer match.
Wide variety of employee discounts through ASU partnerships.
More Info can be found here: (https://cfo.asu.edu/benefits).
All applicants must be eligible to work in the United States; ASU and University Business Services will not provide sponsorship for employment.
Driving Requirement:
Driving is not required for this position.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
To be considered, your application must include all of the following attachments:
Cover letter
Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.