Partnerships Manager I

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The Partnerships Manager I is a key participant in the Channel Sales department responsible for acting as a liaison and managing the flow of small business applicants from our ISO partners to grow Kapitus’ most important business partnerships. They will oversee all relationship management with their ISO partners and their book, strategize growth opportunities, and prospect for new accounts. They will also assist their Account Manager in the day-to-day deal flow, communicate daily with all partners in their sales pipeline, ensure they're followed up on and adjusted based on the need of the customer, and work through the entire sales process with partners until funding. Encompassing the full spectrum of relationship and account management.
What you will do:
Manage partnership and all relationship matters from a higher level that includes partner onboarding and prospecting, strategize and implement new methods to grow accounts, and resolve reoccurring issues
Converse effectively and efficiently with ISOs by maintaining an open line of communication while generating new business through pro-active targeted outbound calling and email
Oversee negotiation, presentation, and business development while adhering to business compliance, credit, and legal policies / procedures at all times
Maintain a strong awareness on key industry trends and become a subject matter expert when engaging with partners
Create and execute a development plan for our partners through training, cadenced visits, and growth ideas
Heavily utilize Tableau reports to assist ISOs in their own marketing campaigns and expected conversions
Strategize and implement new methods to grow accounts and resolve reoccurring issues/escalations
Recruit/build new relationships through phone calls, trade shows, emails and networking
Seek out new initiatives to re-engage with inactive ISOs prior to account termination
Develop and execute new opportunities to drive ISO and strategic partnership growth
Provide partner coverage when any team member is out of office or on partner visits
Understand the full application-to-fund life cycle, product, and our processes
Use Salesforce and Platform to track activities and manage contacts
Provide weekly commission, pipeline and analysis reports to ISOs
Visit top 15 accounts one to two times per year
Attend industry related conferences two to three times per year
Responsible for pipeline engagement and any syndication deals
Manage Credit Committee exceptions when available
Compile/share competitive offers and intel from ISOs
Other tasks as required by management
Individual and Team Development Responsibilities:
Inspire and create a motivating environment through coaching, mentoring, and enablement
Provide opportunities to participate in both formal and informal developmental activities
Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results
Lead hiring, performance management, compensation, and evaluation of team members
Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs
What we are looking for:
Bachelor’s degree and/or comparable experience preferred
3+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success
Excellent verbal, written, and interpersonal communication skills
Excellent anal