Program Associate I (Project Based)

Position Overview
We are looking for a highly organized, proactive, willingness to get things done, take responsibility and detail-oriented person with great communication and problem-solving skills to provide pre-sales and after-sales support to our customers and program managers.
Essential Job Functions
Primarily responsible for managing Quality Assurance Requirements
Ensure that Electronic Samples, Top of Production, Test Report and In-line Inspection Report are received; follow up if necessary
Ensure accuracy of Electronic Samples and Top of Production Samples
Creates Product Specifications and other Regulatory Requirements (Declaration of Conformity /MSDS and Declaration)
Help with Packaging BOM audits
Assist Program Associates and Lead with customer presentation needs
Run necessary business reports and provide sound analysis
Review, understand and communicate vendor business and compliance requirements
Work with Product Engineers, Quality Assurance Team, Product Managers, Logistics and Merchandise Sourcing to resolve QA issues
Processing item information entries in customer portal and monitor life cycle stage
Perform special tasks and assignments as needed
Requirements
Education and Experience
4 years industry experience in similar role
4-year college degree
Excellent verbal and written English
Proficiencies Required
Excellent verbal and written skills and the ability to communicate effectively and professionally when giving and taking information in writing, in person and over the phone.
Ability to take initiative and prioritize tasks
Good time-management, organizational, and problem-solving skills
Ability to work accurately with close attention to detail
Strong interpersonal skills with the ability to work effectively with individuals and groups at all organization levels
Ability to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information
Willingness to adapt to changing business needs and deadlines
Solid IT skills with knowledge of Microsoft Word, Excel and PowerPoint
Demonstrate a strong work ethic that includes neatness and punctuality
Benefits
Free lunch meal, fruits, snacks, and drinks
Onsite gym with a free professional instructor
Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
Weekly engagement activities with prizes that are up to 3,000 PHP
Free upskilling academy to improve your performance and skillset
State-of-the-art facilities from toilets to your workstation
Amenities such as sleeping quarters, game area, chat room, shower room

Work arrangement
No