QA Analyst

As a Quality Assurance Analyst, you’ll ensure our customers enjoy a frictionless digital journey, whether they’re discovering their next getaway or booking a once-in-a-lifetime trip.
You’ll work across our website and mobile apps, testing features end-to-end, identifying usability issues, and ensuring everything we ship meets the high bar our customers expect.
You’ll collaborate with engineers, designers, and product managers, turning your insights into tangible improvements that elevate customer experience and drive trust in our platform.
You instinctively notice when something feels “off” - confusing journeys, rough edges, or trust-breaking moments - and you enjoy working with others to make digital experiences seamless.
What You’ll Do
Test new and existing features across web and mobile platforms
Identify, reproduce, and clearly document bugs or usability gaps
Collaborate with Product, Engineering, and Design teams throughout development and release cycles
Monitor production feedback to catch experience issues early
Contribute to test plans, exploratory testing, and regression testing
Advocate for quality and customer experience in every stage of product development
Must-Have
Degree in a STEM-related field (Information Systems, IT, Computer Science) OR equivalent QA, UAT, or Product Operations experience
Strong attention to detail, you spot what others miss
A “customer-first” mindset and ability to think like a user
Clear communication skills across technical and non-technical teams
Nice-to-Have
Experience with SQL (writing and running queries)
Familiarity with testing tools or automation environments
Analytical problem-solver with a hands-on, proactive approach
Previous experience in travel, e-commerce, or hospitality
Passion for delivering exceptional digital experiences

Employment type
Full-time

Work arrangement
No