Senior Technical Officer – WASH in Health Facilities

Senior Technical Officer – WASH in Health Facilities, Maputo, Mozambique
Job Code: TECH31019
Job Family: Technical
Compensation Band: Band LL
Reports to: Senior Technical Advisor – WASH
About FHI 360:
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, youth, research, and technology — creating a unique mix of capabilities to address today's interrelated development challenges.
We are currently seeking qualified local candidates for the position of: Senior Technical Officer – WASH in Health Facilities. The Senior Technical Officer (STO) – WASH in Health Facilities provides technical implementation support for Water, Sanitation and Hygiene (WASH) interventions in healthcare facilities and priority public health settings under the WASH and Global Health Security components of the EpiC program. The Senior Technical Officer – WASH in Health Facilities is based in Maputo.
Job Summary
Under the supervision of the Senior Technical Advisor- WASH, the Senior Technical Officer – WASH in Health Facilities works closely with the Ministry of Health, national public health institutions, provincial and district health authorities, healthcare facilities, laboratories, MNCH teams, implementing partners, and other stakeholders to strengthen WASH services and practices in healthcare facilities. The position supports assessment, planning, implementation, monitoring, and institutionalization of WASH interventions, with particular attention to water supply and safety, sanitation, hygiene and hand hygiene, environmental cleaning, healthcare waste management, WASH-FIT, infection prevention and control, and integration of WASH into routine health services and emergency preparedness. The position also supports integration of WASH messages and practices within MNCH services, mobile brigades, vaccination campaigns, and other priority health service delivery platforms.
1. Accountabilities:
Technical Responsibilities
1. WASH in Health Facilities
• Work closely with MISAU and provincial and district health authorities to plan, implement, monitor, and institutionalize WASH priorities in healthcare facilities;
• Support healthcare facilities to assess and improve WASH services and practices, including water supply, water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and hygiene facilities;
• Lead and support WASH assessments using nationally approved instruments and recognized tools, including WASH FIT and other relevant WASH performance assessment tools, and translate findings into prioritized, costed, and time-bound improvement plans;
• Provide technical leadership and support for implementation of WASH improvement plans at national, provincial, district, and health-facility levels;
• Support health facilities to strengthen routine WASH systems, procedures, monitoring tools, and quality-improvement activities;
• Support monitoring of WASH service availability, functionality, quality, and practices and use findings to guide corrective actions and continuous improvement;
• Provide technical support to strengthen water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and hygiene practices in healthcare facilities;
2. WASH, MNCH and Community Health Services
• Provide technical support to integrate WASH and hygiene practices into maternal, newborn and child health (MNCH) services and other priority health service delivery platforms;
• Support integration of appropriate WASH messages and practices into MNCH health facilities, mobile brigades, vaccination campaigns, and other community-based health activities;
• Support health workers and community health teams to promote practical WASH behaviors, including hand hygiene, safe water handling, sanitation, environmental hygiene, and infection prevention;
• Support development and adaptation of WASH and hygiene promotion materials for healthcare workers, community health workers, patients, caregivers, and other priority audiences;
• Ensure effective integration of WASH with IPC, surveillance, risk communication, community engagement, and other public health interventions;
• Support WASH preparedness and response measures in healthcare facilities and communities during outbreaks and other public health emergencies, including cholera, other waterborne diseases, and epidemic-prone diseases;
3. Global Health Security and Outbreak Preparedness
• Participate in WASH readiness assessments, rapid response activities, outbreak investigations, and implementation of corrective and preventive measures;
• Support coordinated outbreak-response approaches linking WASH, IPC, surveillance, laboratories, case management, risk communication, community engagement, and emergency preparedness;
• Contribute to development and implementation of WASH preparedness plans, SOPs, technical guidance, and response tools;
• Provide on-site or remote WASH technical support during public health emergencies, including rapid WASH risk assessments, water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and continuity of essential WASH services;
4. Capacity Strengthening and Supportive Supervision
• Develop and deliver training, mentorship, Training-of-Trainers, and supportive supervision for healthcare workers and relevant technical staff on WASH in healthcare facilities;
• Support development and adaptation of SOPs, job aids, training materials, assessment tools, and technical guidance related to WASH and hygiene;
• Conduct field visits to monitor implementation and support continuous improvement of WASH services and practices;
• Provide coaching and mentoring to health facility teams on WASH-FIT, WASH improvement plans, monitoring, and routine quality improvement;
• Assess training effectiveness and support trained national and provincial facilitators to cascade standardized content, mentor frontline teams, and maintain training quality;
5. Program Implementation, Coordination and Monitoring
• 5. Program Implementation, Coordination and Monitoring
• Support development and monitoring of workplans, indicators, activity trackers, technical reports, and program deliverables;
• Coordinate with MISAU, INS, provincial and district health authorities, health facilities, MNCH teams, laboratories, implementing partners, and other stakeholders;
• Support technical planning and coordination for WASH supplies, commodities, equipment, and related facility needs, in coordination with the WASH Engineer and other technical specialists;
• Contribute to sustainability and institutionalization of WASH services and practices within government health systems;
• Support coordination with WASH maintenance and equipment repair teams to ensure that identified infrastructure and equipment needs are appropriately referred and followed up, without assuming maintenance design or small repairs responsibilities;
• Perform other duties as assigned;
Applied Knowledge & Skills
• Strong technical knowledge of WASH in healthcare facilities, including water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and hygiene promotion;
• Practical understanding of WASH-FIT and other WASH performance assessment approaches and their application to healthcare facility improvement;
• Knowledge of WASH requirements for infection prevention and control and outbreak preparedness and response, particularly cholera and other waterborne and epidemic-prone diseases;
• Ability to provide practical WASH support during emergency operations and outbreaks, including rapid risk assessment, water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and continuity of essential services;
• Understanding of Global Health Security, WASH and its linkages with Infection Prevention and Control (IPC) and One Health;
• Strong skills in training, mentorship, supportive supervision, and quality improvement.
• Ability to develop technical guidance, SOPs, monitoring tools, and high-quality program documentation;
• Strong analytical, coordination, communication, and stakeholder-engagement skills;
• Ability to work effectively with government institutions and multidisciplinary teams;
• Fluency in Portuguese and professional working proficiency in English;
Competencies:
• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
Problem Solving & Impact:
• Works on problems of moderate to complex scope that require review of various factors. Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Decisions may cause delays and affect a work unit or area within a department.
• Identifies and raises issues to senior technical staff.
• Networks with key internal and external personnel.
Supervis