Lead Quality Technician

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Location/Division Specific Information
Schedule: Sunday - Tuesday, and every other Wednesday
Hours: 6:00AM - 5:30PM EST
Compensation: Hourly
Building: CVG 200
Location: 4805 Aero Pkwy, Suite 200, Florence, KY 41042
How will you make an impact?
The Lead Quality Technician will drive quality excellence by leading inspection activities, identifying and resolving quality issues, and supporting continuous improvement initiatives. This role provides leadership to Quality Technicians while supporting compliance with customer requirements, regulatory standards, and Jabil quality management systems. Your expertise will help ensure products consistently meet customer expectations while improving manufacturing processes and maintaining compliance with quality standards.
What will you do?
Lead and supervise a team of Quality Technicians and Quality Inspectors, providing training, guidance, and performance feedback
Perform complex inspections and testing of incoming materials, in-process components, and finished products using precision measurement equipment
Investigate, analyze, and resolve quality defects, non-conformances, and process deviations through corrective actions
Partner with Engineering, Production, and other cross-functional teams to address quality concerns and improve process performance
Develop and maintain quality control plans, inspection procedures, and work instructions
Conduct internal audits and support external quality audits to ensure compliance with applicable quality systems
Collect, analyze, and interpret quality data; prepare reports and communicate findings to leadership
Participate in root cause analysis and continuous improvement activities using methodologies such as 8D, FMEA, and Six Sigma
Train and mentor junior Quality Technicians on quality standards, inspection techniques, and best practices
Maintain accurate and timely quality documentation and records
How will you get here?
Education:
High School Diploma or equivalent required
Experience:
5+ years of experience in a manufacturing quality environment
2+ years of experience in a lead, senior, or supervisory quality role
Experience supporting quality management systems and auditing activities
Experience with root cause analysis, corrective actions, and continuous improvement initiatives
Knowledge, Skills, Abilities:
Strong understanding of quality management systems, including ISO 9001
Proficiency with quality inspection tools and equipment, including calipers, micrometers, CMMs, and SPC techniques
Knowledge of quality methodologies such as Six Sigma, FMEA, and 8D problem solving
Ability to read and interpret engineering drawings, blueprints, specifications, and technical documentation
Strong analytical and problem-solving skills
Effective leadership, coaching, and team development abilities
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint)
Strong organizational skills with attention to detail and documentation accuracy
Preferred Qualifications:
Associate's Degree in a technical field
Six Sigma Green Belt or similar quality certification
ASQ Certified Quality Technician (CQT), Certified Quality Inspector (CQI), or related certification
Experience utilizing ERP and MES systems
Prior experience supporting customer audits and quality improvement projects
What Can Jabil Offer You?
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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