Senior Credit Controller (Fixed-Term Contract - Maternity Cover)

Annual salary range is between 124100 - 172000 RON gross. (Offers are made within the disclosed range based on objective, role-related criteria and internal pay equity);
Please note that this is a fixed-term opportunity to provide maternity leave cover.
Job Description
The Senior Credit Controller is responsible for the cash collection of debt due to NIQ from third parties. This is to be achieved through working in collaboration with Order to Cash team and operational teams across the NIQ, minimizing overdue debt, DSO and maximizing cash flow. To provide a proactive, responsive, and quality driven credit control service in line with predetermined SLAs and KPI’s for all NIQ entities.
RESPONSIBILITIES
Control and reduce third party debt, through proactive management of the assigned trade debtor’s ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio, Dispute TAT)
Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others
Monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes)
Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NIQ
Escalate with Revenue Assurance Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NIQ process
Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments
Work with commercial teams to ensure all incoming queries are promptly resolved
Perform other assigned tasks and duties necessary to support the Local Finance / I2C team
Communicate to internal and external customers in a professional and polite manner at all times
Minimum 2-3 years of experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Procure to Pay area or Record to Report
University degree (finance, accounting, business, or related field)
Fluent in Spanish language and strong Business English knowledge, both verbal and written
Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.
The ability to cooperate and interact effectively at all levels of the organization.
Very good understanding of customer services.
Accuracy and strong attention to detail.
The ability to work on own initiative and proactive/self-starter.

Employment type
Full-time

Work arrangement
Hybrid