Manager Catering Premium F&B

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Premium F&B Operations Catering Manager is accountable for the overall event-related catering program management of the Premium F&B outlets and Catering events, as well as Team Catering for our sports teams. He/she ensures an exceptional guest experience by driving performance of supervisors and front-line team. The manager collaborates across functions to achieve business results and reacts as needed within a fast paced and dynamic environment. Success in this role is demonstrated by an exceptional customer experience, a commitment to the engagement and development of team, and achievement of business results. The Manager, Premium F&B Operations reports to the Director, Premium F&B Operations.
What will you do?
Sets direction for supervisory team and front-line catering staff to ensure consistency of guest experience and all F&B products in premium catering outlets and catering events; oversees complete event-related operations of designated areas including supervision of non-F&B event-related staff.
Tracks sales trends and recommends adjustments to maximize catering departmental profitability and keep F&B offerings current; proactively identifies and implements solutions to departmental challenges; responds to service breakdowns immediately.