Manager Engineering

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
This position assists with overseeing the maintenance, repair, and capital improvement of all kitchen equipment, appliances, and related ancillary equipment within the venue’s kitchens, concessions, and related areas. The role also supports the maintenance of refrigeration systems throughout the building, including beer boxes, walk-in boxes and freezers, Traulsen units, and Perlick packs. The Manager will ensure the necessary preventive maintenance is performed on all assigned equipment to provide safe, sanitary, and reliable food and beverage operations for employees and guests, and will continue building out and revamping the PM program for that equipment.
The Manager, Engineering will be one of the key management contacts in the engineering department during events, responding to equipment failures and service interruptions as they arise, and will serve as Manager on Duty on a recurring schedule. This position schedules and oversees project, repair, and emergency work; administers the CMMS; manages vendors and contractors; and directly supervises a staff of union mechanics and operating engineers. While food and beverage equipment is the primary focus of this role today, the position will also support capital projects and additional areas of responsibility as departmental needs and venue priorities continue to evolve.
What will you do?
Oversee the maintenance, repair, and capital improvement of all kitchen equipment, appliances, and related ancillaries in the venue's kitchens, concessions, and related areas.
Maintain responsibility for the refrigeration systems throughout the building, including beer boxes, walk-in boxes and freezers, Traulsen units, and Perlick packs.
Continue building out and revamping the preventive maintenance program for all assigned equipment, including asset records, PM tasks, and PM schedules.
Manage the evaluation, procurement, and implementation of capital equipment, including scope development, vendor selection, and installation oversight.
Schedule and oversee project work, routine repairs, and emergency response for assigned equipment and systems, partnering with leadership across departments to operationalize impact and prioritize work around the event calendar.
Manage outside vendors and contractors, including scope, pricing, scheduling, quality of work, and warranty follow-up.
Serve as a key management contact during events as scheduled, responding to equipment failures and unforeseen critical situations.
Direct and support union trades and department staff assigned to food and beverage equipment work.
Track equipment condition and repair history to inform repair-versus-replace recommendations and capital planning.
Oversee departmental budgeting for repairs, service contracts, parts, and capital equipment for F&B appliances.
Maintain compliance with applicable health, sanitation, fire, and life safety requirements for assigned equipment and systems.
Manage FDNY rangehood inspections and ensure all kitchen equipment is up to FDNY and DOH standards
Assist the Engineering team and greater Building Operations department as needed on ancillary projects.
Manage refrigeration-related vendor and contractor work, including service calls, warranty work, and scheduled system overhauls; identify refrigeration equipment nearing end of life and support the evaluation, procurement, and implementation of replacement and capital equipment.
Take on additional responsibilities within the engineering department as the role and department needs evolve.
Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
Must have 5-7 years of experience as a building manager or engineer - operation and maintenance of large complex facility or arena/entertainment/theatrical building required.
Must have a strong technical background
Ability to read and interpret equipment manuals, schematics, and mechanical drawings.
Engineering degree is strongly preferred
Must have a strong working understanding of 120 v / 208 v / 220 v systems/circuits
Familiarity with NYC Building and Fire codes
Must obtain the following certifications: