Live opening · Posted 8 days ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
The IT Systems Specialist is responsible for the maintenance/support of client Linux and Solaris-based enterprise infrastructure to ensure overall availability and reliability. Specific responsibilities include, but are not limited to, the following: trouble ticket resolution, management and support of Linux based hosts, Hyper-V & virtualized environment support, performance monitoring & analysis, network configuration, troubleshooting. This position will also assist in the management and support of ARRIS’ enterprise backup & storage, Cloud based infrastructure and datacenter environments.
Key Duties & Responsibilities
Trouble ticket queue management and ticket resolution.
Implement, manage and maintain client Linux- and Solaris-based enterprise infrastructure supporting critical business systems.
Implement, manage and maintain storage solutions (i.e. SAN & NAS) for Linux and Hyper-V environments.
Identify and investigate system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc…
Monitor usage, capacity and performance of systems. Tune systems for needs and requirements.
Liaise with users and vendors to address problems and changes in requirements. Work with vendors to resolve hardware and software issues.
Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc.
Plan and implement upgrades to IT systems; install and configure hardware and software.
Assist Sr. Administrators in building servers, clusters and networks from box to rack
Ensure systems are properly backed up; implement backup procedures for disaster recovery purposes.
Serves as an escalation and primary contact for issues reported by company users.
Perform other/additional duties and projects as assigned.
Must have 3 years minimum of *nix Systems Administration or equivalent experience. Exposure to storage technologies, Hyper-V and scripting are desirable.
Desired skills:
Linux (UNIX) Administration
Bash/sh/Perl/shell Scripting
Base networking skills/protocols (TCP/IP, DNS, DHCP)
Backup and Recovery method
Understanding of IP networking and implementation
Working knowledge of Hyper-V and related technology
Working knowledge of Microsoft's O365 messaging platforms
Working knowledge of Veeam platform to implement data backup and disaster recovery strategies
Working knowledge of high availability scenarios using Hyper-V
Working knowledge of networking hardware
Ability to troubleshoot applications in a terminal services or console environment
Ability to train non-technical employees in complex computer functions
Displays high level system and network problem solving skills
Team player who is customer-service oriented
Well organized self-starter
Strong oral and written communication skills
Able to develop project plans and manage accordingly
Able to work with a culturally diverse user-base
Ability to maintain confidentiality to protect client’s privacy and proprietary organizational information
Work arrangement
No
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