Agent, Benefits

Temporary position for 12 months.
As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:
Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents.
Provide information about your unit’s day-to-day operations.
Check data in the system and correct it as needed.
Communicate with practitioners to obtain and verify information.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses
* Benefits apply based on eligibility criteria.
What you bring to the table
Trade school diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Life and health insurance (FG)
Unposting Date
2026-10-15