Sr. Logistics Fulfillment Planning Analyst

Job Description
Position Summary
The Senior Analyst Logistics Fulfillment Planning supports end-to-end basing logistics planning and execution by coordinating schedules, daily operations, and recovery plans across replenishment, warehousing, fulfillment, damage prevention, and customer management. This role translates planning signals into actionable operating plans, monitors execution to service and cost targets, identifies risks and constraints, and drives cross-functional actions to stabilize performance and drive predictability. The Senior Analyst serves as an operational connector across internal teams and external partners, ensuring clear communication, disciplined follow-up, and timely escalation to protect customer service and working capital.
Specialty Focus: This role is responsible for coordinating, communicating, executing transportation plans and supporting operations execution, and for tracking carrier and vendor performance metrics related to cost, transit time, velocity, and working capital management. The analyst services internal and external stakeholders by preparing performance insights, facilitating decision-making, and driving follow-up actions through S&OP, S&OE, Brewery Replenishment, and Distributor Operations Management.
Core Responsibilities: Senior Logistics Fulfillment Planning Analyst (≈80%)
Execution & Operating Routines
Coordinates basing logistics plans and operating schedules (daily/weekly/monthly) across replenishment, warehouse, and fulfillment to meet service, cost, and inventory targets, including support for appointment scheduling and shipment execution alignment
Monitors execution versus plan; identifies constraints and execution gaps (e.g. MSO to target, appointment availability, late pickups, capacity, labor, inventory availability, carrier coverage) and drives same-day/week recovery actions with functional owners.
Prepares agendas, pre-reads, and action logs for S&OE/weekly execution reviews, Distributor Operations touchpoints, and site/warehouse operating reviews, ensuring alignment on shipment execution, service risks, and recovery actions, and documents decisions and follow-ups.
Leads issue triage by gathering facts, quantifying customer/service impact, and routing/owning actions across replenishment, fulfillment, damage prevention, transportation, and customer management teams through to closure.
Leads cross-functional root cause analysis of recurring service, capacity, inventory, and transportation execution issues; develops sustainable corrective actions, tracks implementation progress, and recommends process improvements to improve service, cost, and operational performance.
Reporting & Data Support
Builds and maintains routine performance reporting (service, fill rate, on-time delivery, inventory health, damages, claims, transportation cost, transit time, velocity, and working capital) using available system outputs, platforms, and business intelligence tools to deliver accurate, timely, and standardized insights.
Validates data completeness and investigates anomalies; partners with WMS/TMS/ERP process owners, carriers, and vendors to correct data and address root causes impacting metrics and execution performance.
Compiles weekly and monthly KPI packs and scorecards for S&OP, S&OE, Distributor Operations, and Logistics Council forums; ensures consistent metric definitions, commentary, and version control, and highlights key risks, gaps, and performance trends.
Develops and enhances analytical tools, dashboards, and performance reporting frameworks; identifies emerging trends and risks, translates data into actionable business insights, and presents recommendations to Logistics and Supply Chain leadership.
Documentation & Training Support
Maintains operations playbooks and documentation (standard work, escalation paths, recovery plans, capacity assumptions, carrier routing guides, and hand-offs) by incorporating approved changes and confirming owners and effective dates.
Supports deployment of new routines and changes by preparing materials, coordinating communications, and tracking completion/adoption across internal teams and external partners as needed.
Ensures operating standards, scheduling expectations, and escalation processes are communicated consistently across replenishment, warehousing, fulfillment, transportation partners, and customer-facing teams.
Contributes to, creates and maintains standard operating procedures, process/decision flow maps, and best practice documentation.
Serves as a subject matter expert for logistics execution processes by identifying documentation gaps, recommending process standardization opportunities, and coaching team members on tools, reporting, operating routines, and best practices.
Cross-Functional Coordination
Coordinates across Logistics, Customer Management, Supply Chain Planning, Warehouse Operations, Procurement, Finance, and IT—plus carriers and 3PLs—to align capacity, resolve execution issues, and close action items.
Drafts clear updates on transportation plans, exceptions, and recovery actions; facilitates timely escalation and decision-making to protect customer commitments and cost targets.
Ability to proactively communicate and matrix influence across internal and external stakeholders
Leads cross-functional improvement initiatives by coordinating stakeholders, performing impact analysis, developing recommendations, and driving execution of actions that improve service, efficiency, inventory management, and transportation performance.
Role-Specific Responsibilities: (≈20%)
Coordinates and executes transportation plans (mode, carrier assignment, tendering, scheduling, and cutover changes) in alignment with basing plans, warehouse capacity, and customer service requirements.
Owns carrier and vendor performance scorecards and cadence: cost per case, accessorials, on-time pickup/delivery, transit time, velocity, claims/damages, and working capital drivers; identifies trends and corrective actions.
Manages transportation exception tracking (late pickups, delays, temperature/quality holds, mis-shipments, shortages, and damages) and coordinates recovery plans with carriers, warehouses, and customer management teams.
Drives continuous improvement by standardizing transportation operating routines, documenting learnings from disruptions, and partnering on corrective/preventive actions that improve cost, service, and damages performance.
Services internal and external stakeholders by preparing materials, recommendations, and action logs for S&OP, S&OE, Distributor Operations, and Logistics Council members; ensures decisions are translated into executable plans.
Coordinates carrier and vendor touchpoints (QBR inputs, performance reviews, corrective action follow-ups) and communicates plan changes and constraints across internal teams to ensure aligned execution.
Supports transportation risk management and contingency planning (coverage gaps, peak planning, weather/disruption playbooks) by maintaining options, triggers, and communication templates.
Minimum Qualifications (Core)
Bachelor’s degree + 2 years of industry experience or 6 years of equivalent work experience. Demonstrated ability to manage multiple priorities, maintain action logs, and drive closure across cross-functional teams in a fast-paced operating environment.
Proficient in data analysis and interpretation; comfortable working with outputs from ERP/WMS/TMS and shipment visibility tools to build KPI reporting and insights.
Strong written and verbal communication skills; able to translate data into clear narratives, facilitate operating routines, and escalate risks with recommended actions.
Preferred Qualifications
Experience coordinating transportation planning/execution and/or carrier performance management (scorecards, QBR support, corrective actions).
Working knowledge of end-to-end supply chain processes (replenishment planning, warehousing, fulfillment, transportation, claims/damages, Distributor/Customs) and common system transactions.
Exposure to S&OP/S&OE operating models and/or distributor operations forums; experience with BI tools (e.g., Power BI/Tableau) and structured problem-solving is a plus.
Physical Requirements / Work Environment
Ability to sit/stand for extended periods and work on a computer; occasional lifting may be required.
Field/onsite visits, warehouse/transportation facility walk-throughs, or audit support may be required; travel as needed.
Location
Chicago, Illinois
Additional Locations
Canandaigua, New York, Rochester, New York
Job Type
Full time
Job Area
Supply Chain
The salary range for this role is:
$82,400.00 - $123,600.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or posit