Implementation And Onboarding Internship in Bangalore

We want to keep our customers for life. To achieve that, customer success is going to be one of our most important functions, and we want to treat it that way.
We have now scaled 10x in the past year, and to achieve that again next year, we want to double down on our existing customers. This role involves owning customer retention, turning customers into true fans of BiteSpeed, and gathering customer feedback to build a pipeline of insights for our product team.
Selected Intern's Day-to-day Responsibilities Include
Own customer relationships, help customers succeed, and turn them into fans of BiteSpeed.
Manage customer onboarding and deliver a delightful onboarding experience.
Track product adoption among customers, ensuring they get maximum value while identifying opportunities for upselling and revenue expansion.
Become a trusted product advisor for customers, helping them use BiteSpeed effectively and get maximum value from the platform.
About Company: We are a Sequoia-backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online. Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue, doing everything from WhatsApp marketing to chatbots & handling support across channels.

Work arrangement
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