Senior Specialist, Business Technology Liaison

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Specialist, Business Technology Liaison to join our team. This role is located in Manchester, UK.
How you’ll make an impact
In this role, you’ll make an impact in the following ways:
Acts as a senior RPA UiPath Developer responsible for designing, developing, testing, deploying, and supporting automation solutions across Wealth Services Operations.
Works closely with Business SMEs, Operations teams, and Engineering partners to understand business requirements and deliver scalable automation solutions.
Provides technical expertise in identifying, evaluating, and developing automation solutions that are efficient, controlled, reusable, and aligned to business requirements.
Supports operations with a data-first and automation-first approach to proactively identify process improvement opportunities.
Delivers meaningful change for the operation by building digital tools, UiPath automations, API-enabled solutions, and AI-enabled automation capabilities.
Ensures automation solutions are reliable, secure, well-documented, and suitable for production use by business users.
Acts as a technical partner for the platform group by supporting process assessment, solution design, development standards, and production readiness.
In this role, you’ll oversee the below tasks:
Delivery
Collaborate with Business SMEs, Operations users, and Technology partners to understand business needs, assess automation feasibility, and deliver scalable UiPath automation solutions.
Plan, prioritize and deliver assigned automation work items in line with agreed timelines, business priorities, quality standards, and production readiness requirements.
Requirements / Stories
Gather, analyze and convert business requirements into clear process documentation, functional requirements, acceptance criteria, and technical design inputs.
Validate requirements with cross-functional stakeholders to identify process gaps, control risks, dependencies, exception scenarios, and opportunities for process improvement.
Development / Technical Implementation
Design and develop automation workflows using UiPath Studio, reusable components, UiPath Orchestrator capabilities, and structured exception handling.
Build automation solutions across Excel, Outlook, web applications, desktop applications, SharePoint, APIs, PDFs, and internal business systems, including AI-enabled automation opportunities where applicable.
Testing / Implementation
Perform unit testing, support system testing and user acceptance testing, and review test results to ensure outcomes meet the defined acceptance criteria.
Analyze testing failures to identify defects, missed requirements, process gaps, or additional exception scenarios before production implementation.
Production / Operational Readiness
Support production deployment, release readiness, run books, support documentation, and handover activities.
Monitor production automations, troubleshoot failures using logs and exception reports, and support defect fixes, enhancements, and change requests.
Process Improvement / AI Enablement
Partner with Operations teams to identify opportunities for process simplification, risk reduction, efficiency improvement, and automation expansion.
Support the use of AI capabilities such as document understanding, intelligent extraction, AI-assisted development, and agentic automation solutions to improve business outcomes.
To be successful in this role, we’re seeking the following:
Technical skills:
UiPath, VB/C#.net/Python
Experience in API, SQL, building Attended and unattended Automations.
Demonstrable AI expertise and additional tools like Power Automate, Alteryx, Power BI is an advantage.
Desired - business acumen / knowledge of:
Wealth Management, Wealth Services and Transfers of ISAs and other EMEA investment wrappers
Wealth product knowledge
Research skills
Critical thinking skills
Stakeholder management: Should have strong experience in managing senior stakeholders as part of Projects.
Communication skills: Strong written and verbal communication skills required.
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