Remote - Health Information Specialist

Health Information Specialist - Remote
Summary Of Position
The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team.
This role requires a schedule of: Monday to Friday 2pm -10:30pm EST.
Duties & Responsibilities
Review and intake all requests into VRM accurately and timely
Intake requests utilizing multiple software applications
Read and interpret forms and authorizations
Support the resolution of HIPAA-related release issues
Process STAT record requests in a timely and efficient manner
Organize records and documents to complete the ROI process
Process requests utilizing Verisma Software applications & client EHR
Receive inbound phone inquiries from requesters regarding record requests
Provide exemplary customer service
Attend training sessions, as required
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Ensure turnaround times (TAT) and service level agreements are met (SLAs)
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Live by and promote Verisma Core Values
Minimum Qualifications
High school diploma or GED equivalent, required; some college preferred
Minimum 2 years’ medical records experience and/or clerical/office work
Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of PHI, preferred
Maintain accuracy and productivity standards
Must be able to work independently

Work arrangement
Yes