Valet/ Bellman

Competitive + Benefits
We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.
Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.
BENEFITS PACKAGE
Competitive Salary
Team Member Hotel Discount Program
Uniforms Provided
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
Immediate eligibility for 401k and employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
The Role
POSITION PROFILE
As a Bellperson/Valet at our resort, you are often the first and last impression of the guest experience. You’ll warmly greet guests upon arrival, assist with luggage, safely park and retrieve vehicles, provide helpful information about the resort and local area, and ensure each interaction is efficient, courteous, and memorable. This guest-facing role requires professionalism, a positive attitude, and a proactive approach to service—ideal for someone who enjoys being on the move, helping people, and creating unforgettable welcomes and farewells.
ESSENTIAL RESPONSIBILTIES
Greet guests with warmth and enthusiasm upon arrival and departure
Assist with loading, unloading, and transporting luggage to and from guest rooms
Safely park and retrieve guest vehicles while maintaining secure key control
Escort guests to rooms and explain resort amenities, services, and local attractions
Provide directions, valet coordination, taxi service, and other guest assistance as needed
Maintain cleanliness and organization of bell carts, valet area, lobby, and entrances
Deliver packages, amenities, messages, or other guest items promptly and courteously
Support front desk, valet, and concierge teams during busy periods
Handle guest requests and resolve concerns with professionalism and efficiency
Perform other duties as assigned by leadership
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
High school education or equivalent experience.
Customer Service in a guest contact role preferred.
Ability to communicate with guests, respond to questions and inquires,knowledge of hotel services, local area events and activities.
Ability to drive vans,trucks and automobiles and possess a valid driver’s license and have an excellent driving record as verified by a Motor Vehicle Report preferred.
Second language may be desired.
PHYSICAL DEMANDS
Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.
Continuous Standing as needed
Lift, pull, push, bend, and move items to support the hotel and outlets
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.