Bilingual Community Support Specialist - CBHC CALM

Join Eliot – A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
Generous Paid Time Off – Vacation, sick time, and paid holidays
Comprehensive Benefits – Medical, dental, and vision plans
Retirement Savings – 401(k) with employer match
Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
Financial Security – 100% company-paid life and accidental death insurance
Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot is seeking Community Support Specialists to join our Community Behavioral Health Center (CBHC) division in partnership with the City of Lynn’s unarmed crisis response program, the Lynn Calm Team. As a Community Support Specialist, you will play a vital role in delivering compassionate, culturally responsive crisis support for non-violent quality-of-life concerns, behavioral health issues, and homelessness-related needs.
Responsibilities:
Respond to individuals in crisis related to mental health, addiction, homelessness, or other non-emergency concerns, providing in-person or phone support that does not require police or EMT intervention
Connect individuals with appropriate services based on their needs and preferences, including warm handoffs and ongoing support
Collaborate with community partners to de-escalate situations, provide therapeutic interventions, and support crisis resolution in high-stress environments
Build trust with BIPOC, low-income, and marginalized communities by modeling social justice, cultural awareness, and an anti-racism approach
Provide follow-up support after crises, help clients navigate behavioral health systems, and empower them through advocacy, education, and care coordination
Qualifications:
Bachelor’s degree in Sociology or related field
Valid drivers license and reliable transportation
Bilingual: Spanish/English
Schedule: Full-time, 40 hours per week, 11:00AM-7:00PM shift. Weekend availability is required as assigned
Annual Salary
$60,000—$60,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.