SMB Account Manager, Owners

We’re looking for an SMB Account Manager, Owners to join Procore’s Sales team. In this role, you’ll serve as the main point of contact for existing small and medium business (SMB) accounts while also leveraging your understanding of Procore’s products and processes to maximize renewals and expansion. You’ll collaborate with Customer Success and other Sales members to maintain and expand our customer revenue base.
This position can be based in our Carpinteria, CA, Austin, TX, or Tampa, FL offices. We are looking for candidates to join us immediately!
What you'll do:
Timely follow-up and qualification of new prospects from either customer requests generated by marketing or leads developed by our Customer Success team
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
Network and research accounts, identify key players, generate interest, and obtain business requirements
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Upgrade and expand product offerings to current SMB clients in your immediate book of business
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Achieve or exceed monthly and quarterly targets
Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
What we’re looking for:
BA/BS or equivalent experience preferred
2+ years of demonstrated successful software sales, preferably B2B
Experience using a consultative, solution-based sales methodology desired
Proven record of success in an inside sales-based selling model
Ability and resilience to work in a fast-paced sales environment
Ability to develop trusted relationships
Post-sale revenue expansion experience preferred
Proficiency with Google Workspace, Slack, and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting
Additional Information
Base Pay Range:
26.65 - 36.60 USD Annual
On Target Earning Range:
92,400.00 - 127,050.00 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.