Director-Software Engineering

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs.
Software engineering and development experience or a related job
Experience in leading and managing software engineering teams, providing technical leadership and mentorship
Experience in collaborating with senior stakeholders to drive software strategy and innovation
Expertise in application design, software development, and automated testing
Experience in distributed (multi-tiered) systems, algorithms, and relational databases
Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
Experience in automation testing and documentation (i.e. automated, functional, and performance)
Education Qualifications:
Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred
Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases
Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
Director, Software Engineering leads, mentors, and coaches high-performing teams to foster continuous improvement and professional development, provides technical direction, directs software development and deployment, drives innovation and scalable solutions, and collaborates on technology strategy.
Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the software engineering community
Collaborate with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains top talent
Directs and oversees the successful development, deployment, support, and monitoring of software across various environments
Leads multiple software product development teams to realize the company's technology vision and strategy in a scalable, iterative environment
Drives innovation and experimentation to deliver software solutions that meet or exceed customer and partner expectations
Shares technology domain expertise with architects and specialists across multiple organizations to enhance technical solutions
Ensures frictionless automated delivery processes and empowers teams to succeed at scale
Collaborates with business and technology partners to motivate change and execute product roadmaps
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Work arrangement
Hybrid